Welsh-Speaking ED Receptionist (Part-Time, Overtime)

NHS; Bodelwyddan; Remote; GBP 27,000 - 28,000; Part time

Job summary

The Emergency Department Receptionist role is based at Ysbyty Glan Clwyd in Bodelwyddan. It is a part-time position (18.5 hours per week) on a rolling 2-week rota, offering front-line administration within the Emergency Care Directorate.

You will support the Same Day Emergency Care Unit with patient flow and confidential handling of information. The post requires good organisational and communication skills, flexibility, and the ability to work as part of a multi-disciplinary team.

Qualifications

• GCSE Maths and English or equivalent
• ECDL
• WPAS / IFIT / Emis Health familiarity desirable

Responsibilities

• Provide efficient front-line service to the Same Day Emergency Care Unit within the Emergency Quadrant, delivering high-standard customer care to patients, relatives and carers.
• Maintain strict confidentiality and treat staff, patients, and visitors with courtesy and discretion at all times.

Education

GCSE Maths and English

ECDL

Tools

WPAS

IFIT

Welsh Clinical Portal

Emis Health

Job description

The Emergency Department Receptionist role is based at Ysbyty Glan Clwyd in Bodelwyddan. It is a part-time position (18.5 hours per week) on a rolling 2-week rota, offering front-line administration within the Emergency Care Directorate.

You will support the Same Day Emergency Care Unit with patient flow and confidential handling of information. The post requires good organisational and communication skills, flexibility, and the ability to work as part of a multi-disciplinary team.