Welsh-Speaking Emergency Dept Receptionist

Betsi Cadwaladr University Health Board; Rhyl; On-site; GBP 19,000 - 23,000; Full time

Job summary

Betsi Cadwaladr University Health Board is seeking an SDEC receptionist to join the Emergency Care Directorate’s Administration Team at Ysbyty Glan Clwyd. The role requires Welsh language ability, flexibility, and strong organisational skills.

You will handle confidential information with discretion and work as part of a multi-disciplinary team. Previous reception/administration experience is desirable; training will be provided.

Qualifications

• Welsh language ability is essential or highly preferred.
• GCSE Maths and English or equivalent experience.
• Desirable: ECDL.
• Experience with WPAS, IFIT, Welsh Clinical Portal and Emis Health.

Responsibilities

• Provide an efficient front-line service to the Same Day Emergency Care Unit.
• Deliver high standards of customer care to patients, relatives and carers.
• Maintain strict confidentiality when handling sensitive patient information; communicate with courtesy and discretion.

Skills

Welsh language

Effective communication

IT literacy

Team player

Education

GCSE Maths and English

ECDL

Tools

WPAS

IFIT

Welsh Clinical Portal

Emis Health

Job description

Betsi Cadwaladr University Health Board is seeking an SDEC receptionist to join the Emergency Care Directorate’s Administration Team at Ysbyty Glan Clwyd. The role requires Welsh language ability, flexibility, and strong organisational skills.

You will handle confidential information with discretion and work as part of a multi-disciplinary team. Previous reception/administration experience is desirable; training will be provided.