Wellness Retail Supervisor: Lead, Coach & Elevate Sales

Holland Barrett; Topsham; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

28 days' holiday including bank

Holiday purchase scheme

24/7 Virtual GP access

Annual health testing kit

Employee Assistance Programme

Workplace pension

Life assurance

£50 colleague product allowance

25% colleague discount

Cashback and discounts

Free Wellhub membership

Cycle to Work scheme

Job summary

Holland & Barrett in Topsham is seeking a Supervisor to lead the store team for 20 hours per week at £14.52 per hour. You’ll support the Store Manager, coach colleagues and help customers find the right wellness products, while ensuring excellent in-store experiences.

Join a fast-paced retail environment and complete our Qualified to Advise training to provide trusted health guidance. Benefit from a comprehensive benefits package and an inclusive workplace.

Qualifications

• Experience in retail or customer service, with the confidence to lead and inspire others.
• Excellent communication skills and the ability to build positive relationships with colleagues and customers.
• A passion for health and wellness, with curiosity to keep learning and developing your product knowledge.
• Strong organisational skills and the ability to make sound decisions in a busy retail environment.
• Confidence using digital tools and technology to support customers and day-to-day store operations.

Responsibilities

• Lead by example, supporting the Store Manager to deliver exceptional customer experiences and achieve store goals.
• Coach, motivate and develop colleagues, helping them build confidence, product knowledge and deliver their best every day.
• Complete our Qualified to Advise training to provide trusted health and wellness guidance to customers.
• Drive sales, stock availability, visual merchandising and operational excellence across the store.
• Support commercial performance through effective planning, cost control, compliance and safe working practices.
• Create a positive, inclusive environment where colleagues feel supported and customers enjoy every visit.

Skills

Retail experience

Leadership

Communication skills

Product knowledge

Digital tools usage

Job description

Holland & Barrett in Topsham is seeking a Supervisor to lead the store team for 20 hours per week at £14.52 per hour. You’ll support the Store Manager, coach colleagues and help customers find the right wellness products, while ensuring excellent in-store experiences.

Join a fast-paced retail environment and complete our Qualified to Advise training to provide trusted health guidance. Benefit from a comprehensive benefits package and an inclusive workplace.