Wellness Retail Team Coach (Part-Time)

Holland & Barrett; Dewsbury; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

28 days' holiday

Holiday purchase scheme

Virtual GP access

Annual health test kit

Employee Assistance Programme

Pension

Life assurance (2x salary)

Staff discount

Cashback discounts

Wellhub membership

Cycle to Work scheme

Job summary

Holland & Barrett in Dewsbury is seeking a Supervisor on a 12-month fixed-term contract (20 hours per week).You’ll lead the store team, deliver exceptional customer experiences, coach colleagues, and ensure product knowledge supports every wellness journey. You’ll complete Qualified to Advise training, drive sales, manage stock, merchandising and store operations daily.

You’ll build positive relationships with customers and colleagues, communicate effectively, and use digital tools to support

Qualifications

• Retail or customer service experience with ability to lead.
• Excellent communication and relationship-building skills.
• Passion for health and wellness and willingness to learn.
• Strong organisational skills and decision-making in a busy environment.
• Comfort using digital tools to support customers and store operations.

Responsibilities

• Lead by example to support the Store Manager and achieve store goals.
• Coach and develop colleagues, build confidence and product knowledge.
• Complete Qualified to Advise training to provide health guidance.
• Drive sales, stock availability, merchandising and operations.
• Support commercial performance through planning, cost control, compliance and safe practices.
• Create a positive, inclusive environment for colleagues and customers.

Skills

Leadership

Customer service

Communication

Retail operations

Product knowledge

Job description

Holland & Barrett in Dewsbury is seeking a Supervisor on a 12-month fixed-term contract (20 hours per week).You’ll lead the store team, deliver exceptional customer experiences, coach colleagues, and ensure product knowledge supports every wellness journey. You’ll complete Qualified to Advise training, drive sales, manage stock, merchandising and store operations daily.

You’ll build positive relationships with customers and colleagues, communicate effectively, and use digital tools to support