Wellness Retail Advisor - Help Customers Thrive

Holland & Barrett; Castleford; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

28 days holiday

Holiday purchase scheme

Virtual GP access

Annual health testing kit

Employee Assistance Programme

Pension scheme

Life assurance

Product allowance

Colleague discount

cashback and retailer discounts

Wellhub membership

Cycle to Work scheme

Job summary

Holland & Barrett in Castleford is looking for a friendly Retail Assistant to help customers find suitable wellness products and deliver excellent service. You will learn product knowledge through the Qualified to Advise training and support promotions, maintaining inviting displays and a welcoming store environment.

As part of a collaborative team, you’ll stay organised in a busy retail setting and confidently use tablets and digital tools to assist customers on their wellness journey.

Responsibilities

• Welcoming customers and helping them find the right products for their wellness goals.
• Recommending products and solutions with confidence while delivering outstanding customer service.
• Keeping shelves fully stocked and merchandising displays to a high standard.
• Supporting promotions, maintaining store presentation and ensuring excellent operational standards.
• Working collaboratively with your team to achieve store goals and create a positive shopping experience.
• Using a consultative approach to understand customers' needs and recommend the right products, whether in-store or online.
• Completing the Qualified to Advise training to build product knowledge and provide trusted guidance.

Job description

Holland & Barrett in Castleford is looking for a friendly Retail Assistant to help customers find suitable wellness products and deliver excellent service. You will learn product knowledge through the Qualified to Advise training and support promotions, maintaining inviting displays and a welcoming store environment.

As part of a collaborative team, you’ll stay organised in a busy retail setting and confidently use tablets and digital tools to assist customers on their wellness journey.