Wellness Retail Advisor (10h/wk)

Holland Barrett; Cheshunt; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

28 days holiday

Holiday purchase scheme

Virtual GP access

At‑home health testing kit

Employee assistance programme

Pension scheme

Life assurance

Product allowance

Colleague discount

Cashback & retailer discounts

Wellhub membership

Cycle to Work

Job summary

Holland & Barrett is seeking a Retail Assistant to welcome customers and help them find the right wellness products. You will contribute to a friendly, informative shopping experience and support promotions while maintaining store standards.

Join a team that values customer service, curiosity about health, and the ability to adapt in a busy retail environment. Training will build product knowledge and confident guidance for customers.

Qualifications

• Genuine passion for helping people deliver great customer experiences.
• Strong communication skills and a friendly, approachable style.
• Curiosity about health and wellness and willingness to learn.
• Ability to stay organised, work as part of a team and adapt in a busy retail environment.
• Confidence using technology including tablets and digital tools.

Responsibilities

• Welcoming customers and helping them find products for wellness goals.
• Recommending products and solutions with confidence while delivering outstanding service.
• Keeping shelves stocked and ensuring high display standards.
• Supporting promotions and maintaining store presentation and operations.
• Collaborating with the team to achieve store goals and create a positive shopping experience.
• Using a consultative approach to understand customer needs and recommend products (in store or online).
• Completing training to build product knowledge and trusted guidance.

Skills

Customer focus

Communication skills

Health & wellness curiosity

Team player

Tech savvy

Job description

Holland & Barrett is seeking a Retail Assistant to welcome customers and help them find the right wellness products. You will contribute to a friendly, informative shopping experience and support promotions while maintaining store standards.

Join a team that values customer service, curiosity about health, and the ability to adapt in a busy retail environment. Training will build product knowledge and confident guidance for customers.