Wellness Retail Advisor: Help People Thrive

Highcross Leicester; Leicester; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days' holiday including bank breaks

24/7 Virtual GP access

Annual at-home health testing kit (6+)

Life assurance (2x salary after 6m)

Product allowance (£50) after 6m

25% colleague discount in-store/online

Wellhub membership with gym discounts

Cycle to Work scheme

Job summary

Holland & Barrett in Leicester is seeking a Retail Assistant to welcome customers, help them choose products aligned with their wellness goals and deliver exceptional service. You will support promotions, keep shelves tidy, and work with the team to ensure a positive shopping experience.

Training will build product knowledge and trusted guidance. The role emphasises a friendly, proactive approach, curiosity about health and wellness, and comfort using tablets and digital tools in a busy retail

Qualifications

• Passion for helping people and delivering great customer experiences.
• Strong communication skills and a friendly, approachable style.
• Curiosity about health and wellness, with a willingness to learn.
• Ability to stay organised, work as part of a team and adapt in a busy retail environment.
• Confidence using technology, including tablets and digital tools.

Responsibilities

• Welcoming customers and helping them find the right products for their wellness goals.
• Recommending products with confidence while delivering outstanding customer service.
• Keeping shelves stocked and merchandising displays to a high standard.
• Supporting promotions, maintaining store presentation and ensuring operational standards.
• Working with your team to achieve store goals and create a positive shopping experience.
• Use a consultative approach to understand customers' needs and recommend products in-store or online.
• Complete training to build product knowledge and provide trusted guidance.

Job description

Holland & Barrett in Leicester is seeking a Retail Assistant to welcome customers, help them choose products aligned with their wellness goals and deliver exceptional service. You will support promotions, keep shelves tidy, and work with the team to ensure a positive shopping experience.

Training will build product knowledge and trusted guidance. The role emphasises a friendly, proactive approach, curiosity about health and wellness, and comfort using tablets and digital tools in a busy retail