Wellness Retail Advisor - Customer Health Guidance

Holland & Barrett; Grays; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

28 days' holiday

Holiday purchase scheme

24/7 Virtual GP access

Free health testing kit (annual)

Employee Assistance Programme

Workplace pension

Life assurance

Colleague product allowance (50)

Colleague discount 25%

Cashback discounts

Wellhub membership

Cycle to Work

Job summary

Holland & Barrett in Grays is seeking a friendly Retail Assistant to welcome customers, guide product selections, and maintain high store standards. You will recommend solutions with confidence, assist with promotions, and ensure an organized, inviting shopping environment.

A consultative approach helps tailor recommendations to customer needs. You will be part of a team focused on delivering excellent service and helping customers achieve their health and wellness goals through in-store and

Qualifications

• Experience in retail or customer service is preferred.
• Excellent communication and a friendly, approachable manner.
• Able to work in a busy, team-based environment.
• Curiosity about wellbeing and eagerness to learn.

Responsibilities

• Greet customers and help them find the right products.
• Recommend products with confidence and deliver great service.
• Keep shelves stocked and displays well merchandised.
• Support promotions and maintain store presentation.
• Collaborate with your team to meet store goals.
• Use consultative approach to understand needs and guide purchases.

Skills

Communication skills

Customer service

Teamwork

Product knowledge

Tech proficiency

Job description

Holland & Barrett in Grays is seeking a friendly Retail Assistant to welcome customers, guide product selections, and maintain high store standards. You will recommend solutions with confidence, assist with promotions, and ensure an organized, inviting shopping environment.

A consultative approach helps tailor recommendations to customer needs. You will be part of a team focused on delivering excellent service and helping customers achieve their health and wellness goals through in-store and