Wellness Retail Advisor

Holland & Barrett; Christchurch; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

28 days holiday

Holiday purchase scheme

Virtual GP access

Annual health testing kit

Employee Assistance Programme

Pension (auto-enrolment)

Life assurance (2x salary)

Product allowance

Colleague discount

Cashback & retailer discounts

Wellhub membership

Cycle to Work

Job summary

Holland & Barrett is seeking a customer-focused retail assistant to welcome customers, help them find products for their wellness goals, and recommend solutions with confidence. You will keep shelves stocked and displays well-presented, support promotions, and work with your team to hit store goals.

You will use a consultative approach to understand customers' needs, whether in store or online, and complete our Qualified to Advise training to build product knowledge and provide trusted guidance.

Qualifications

• A genuine passion for helping people and delivering great customer experiences.
• Strong communication skills and a friendly, approachable style.
• Curiosity about health and wellness, with a willingness to learn.
• The ability to stay organised, work as part of a team and adapt in a busy retail environment.

Responsibilities

• Welcoming customers and helping them find the right products for their individual wellness goals.
• Recommending products and solutions with confidence while delivering outstanding customer service.
• Keeping shelves fully stocked and merchandising displays to a high standard.
• Supporting promotions, maintaining store presentation and ensuring excellent operational standards.
• Working collaboratively with your team to achieve store goals and create a positive shopping experience.
• Use a consultative approach to understand customers' needs and recommend the right products, whether available in store or online.
• Completing our Qualified to Advise training to build your product knowledge and provide trusted guidance.

Job description

Holland & Barrett is seeking a customer-focused retail assistant to welcome customers, help them find products for their wellness goals, and recommend solutions with confidence. You will keep shelves stocked and displays well-presented, support promotions, and work with your team to hit store goals.

You will use a consultative approach to understand customers' needs, whether in store or online, and complete our Qualified to Advise training to build product knowledge and provide trusted guidance.