Wellness Retail Assistant – Customer-Focused

Holland Barrett; Cottingham; On-site; GBP 150,000 - 213,000; Part time

Benefits offered by this job

28 days holiday

25% colleague discount

Pension (auto-enrolment)

Life assurance (2x salary)

Wellbeing benefits

Job summary

Holland & Barrett is seeking a part-time Retail Assistant in Cottingham to welcome customers and help them choose products aligned with their wellness goals. You will support promotions, keep displays tidy, and work with the team to achieve store targets, while building product knowledge through our Qualified to Advise training.

The role emphasizes a consultative approach, friendly communication, and interest in health and wellbeing.

Qualifications

• Experience in customer-facing retail environment.
• Strong communication and friendly, approachable style.
• Willingness to learn about health and wellness and product knowledge.

Responsibilities

• Welcoming customers and helping them find the right products for their wellness goals.
• Recommending products and solutions with confidence while delivering outstanding customer service.
• Keeping shelves fully stocked and merchandising displays to a high standard.
• Supporting promotions, maintaining store presentation and ensuring operational standards.
• Working collaboratively with your team to achieve store goals and create a positive shopping experience.
• Use a consultative approach to understand customers’ needs and recommend products, whether in-store or online.
• Completing training to build product knowledge and provide trusted guidance.

Skills

Customer service

Communication

Teamwork

Retail skills

Tools

Tablets

POS system

Job description

Holland & Barrett is seeking a part-time Retail Assistant in Cottingham to welcome customers and help them choose products aligned with their wellness goals. You will support promotions, keep displays tidy, and work with the team to achieve store targets, while building product knowledge through our Qualified to Advise training.

The role emphasizes a consultative approach, friendly communication, and interest in health and wellbeing.