Wellness Retail Advisor - Training, Discounts & Perks

Holland & Barrett; London Borough of Havering; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

28 days' holiday including bank hols

Holiday purchase scheme

24/7 Virtual GP access

Annual at-home health testing kit (6+)

Employee Assistance Programme

Mental Health First Aiders

Workplace pension

Life assurance (2x salary after 6m)

Product allowance (50)

25% staff discount in-store and online

Cashback and discounts from retailers

Free Wellhub membership and gym access

Cycle to Work scheme

Job summary

Holland & Barrett in London is seeking a Retail Assistant to welcome customers, understand wellness goals, and guide product choices. You will help maintain engaging displays, stock shelves, and support promotions to deliver a standout shopping experience.

You’ll work with the team to hit store targets, use tablets and digital tools to assist customers, and complete our training to build product knowledge. A passion for health and a friendly, proactive approach are essential.

Qualifications

• Experience delivering excellent customer service.
• Ability to learn about health and wellness products.
• Comfort using technology and digital tools in retail.

Responsibilities

• Welcome customers and help them find suitable products.
• Recommend products and solutions with confidence.
• Keep shelves stocked and displays merchandised to a high standard.
• Support promotions and maintain store presentation and operational standards.
• Collaborate with the team to achieve store goals and deliver a positive shopping experience.
• Use a consultative approach to understand customer needs and guide purchases.

Skills

Customer service

Product knowledge

Communication

Teamwork

Health & wellness curiosity

Technology use

Organization

Adaptability

Tools

Tablets

Job description

Holland & Barrett in London is seeking a Retail Assistant to welcome customers, understand wellness goals, and guide product choices. You will help maintain engaging displays, stock shelves, and support promotions to deliver a standout shopping experience.

You’ll work with the team to hit store targets, use tablets and digital tools to assist customers, and complete our training to build product knowledge. A passion for health and a friendly, proactive approach are essential.