Wellness Retail Advisor

Holland Barrett; Northallerton; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

28 days holiday

Holiday purchase

Virtual GP access

At-home health testing kit

Employee assistance programme

Pension

Life assurance

Colleague discount

Discounts from retailers

Wellhub membership

Cycle to Work

Job summary

Holland & Barrett on Northallerton High Street is seeking a part-time Retail Assistant to create welcoming, inspiring experiences for customers. You’ll learn about wellness products and help shoppers find the right solutions while supporting store promotions and maintaining presentation.

Join a team focused on customer care, teamwork, and using digital tools to assist in-store and online shopping. 28 days holiday and a range of well-being benefits await.

Qualifications

• Genuine passion for helping people and delivering great customer experiences.
• Strong communication skills and a friendly, approachable style.
• Curiosity about health and wellness with a willingness to learn.
• Ability to stay organized, work as part of a team and adapt in a busy retail environment.
• Confidence using technology, including tablets and digital tools.

Responsibilities

• Welcoming customers and helping them find the right products for their wellness goals.
• Recommending products and solutions with confidence while delivering outstanding customer service.
• Keeping shelves stocked and merchandising displays to a high standard.
• Supporting promotions, maintaining store presentation and ensuring excellent operational standards.
• Working collaboratively with your team to achieve store goals and create a positive shopping experience.
• Using a consultative approach to understand customers' needs and recommend the right products, whether in store or online.
• Completing our Qualified to Advise training to build your product knowledge and provide trusted guidance.

Skills

Customer service

Communication

Teamwork

Tech literacy

Wellness interest

Tools

Tablets

Digital tools

Job description

Holland & Barrett on Northallerton High Street is seeking a part-time Retail Assistant to create welcoming, inspiring experiences for customers. You’ll learn about wellness products and help shoppers find the right solutions while supporting store promotions and maintaining presentation.

Join a team focused on customer care, teamwork, and using digital tools to assist in-store and online shopping. 28 days holiday and a range of well-being benefits await.