Wellness Membership Growth Lead

Virgin Active; Metropolitan Borough of Solihull; Ibrido; GBP 42.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

33 days annual leave

Pension contributions 3%

Complimentary Virgin Active membership

Virgin Group discounts

Counselling support (6 sessions)

Corporate housing support

Descrizione del lavoro

Virgin Active is seeking a Commercial Manager to join the Acquisition team on a 12 Month FTC, 40 hours per week. You will drive membership growth and revenue through a premium, customer-focused sales strategy, leading a high-performing team and using data-driven insights to deliver exceptional member experiences.

You will oversee the sales journey from enquiry to retention, guide weekly planning, and model performance while embedding quality of sale across the organisation.

Competenze

• Proven experience leading a high performing commercial or sales team.
• Strong commercial acumen with ability to interpret financial results and drive profitability.
• Excellent communication and interpersonal skills with a track record of coaching teams.

Mansioni

• Hold accountability for club commercial results including membership revenue and POS value.
• Drive corporate sales, partnerships, lead flow, conversion, and prospect journey oversight.
• Deliver weekly and monthly commercial planning and activity modelling.
• Shift team to premium, value-driven selling with tailored value propositions.
• Coach the team to deliver high quality sales conversations and monitor KPIs.
• Ensure CRM usage, predictive insights, and data-led prioritisation to grow POS value.

Conoscenze

Commercial leadership

People management

Sales strategy

CRM data analysis

Strumenti

Dynamics CRM

Descrizione del lavoro

Virgin Active is seeking a Commercial Manager to join the Acquisition team on a 12 Month FTC, 40 hours per week. You will drive membership growth and revenue through a premium, customer-focused sales strategy, leading a high-performing team and using data-driven insights to deliver exceptional member experiences.

You will oversee the sales journey from enquiry to retention, guide weekly planning, and model performance while embedding quality of sale across the organisation.