Wellness Club Activities Manager — Lead Operations & Member Experience

David Lloyd Clubs; Brighton; On-site; GBP 35,000 - 43,000; Full time

Benefits offered by this job

Free Club Membership for you and your

Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Career Advancement through internal培训

Wagestream App

Benefits Suite

Job summary

David Lloyd Clubs in Brighton is seeking an Activities Manager to lead and optimize all activities across Fitness, Group Exercise, Racquets, Swim and Families. You will regularly serve as Duty Manager, ensuring smooth club operations and an outstanding guest experience.

You will direct recruitment, training and empowerment of your team to deliver your A-game daily, maintaining a welcoming, high-service environment for members and colleagues alike.

Qualifications

• Has experience managing a large operational service delivery facility.
• Experience leading a variety of functions across departments.
• Excellent communication and collaboration skills.
• Experience of financial planning and management.
• A passion about customer service.

Responsibilities

• Lead and manage an efficient operation of all activities in Fitness, Group Exercise, Racquets, Swim and Families within the club.
• Regularly act as Duty Manager, taking responsibility for the entire club's operation.
• Lead recruitment, training and empowerment of the team to deliver an exceptional member experience.
• Collaborate to create an inclusive culture where the team thrives and delivers high standards.

Job description

David Lloyd Clubs in Brighton is seeking an Activities Manager to lead and optimize all activities across Fitness, Group Exercise, Racquets, Swim and Families. You will regularly serve as Duty Manager, ensuring smooth club operations and an outstanding guest experience.

You will direct recruitment, training and empowerment of your team to deliver your A-game daily, maintaining a welcoming, high-service environment for members and colleagues alike.