Member Experience & Operations Assistant

David Lloyd Leisure; Cheadle; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Free Club Membership for you and your 

Discount on food and drinks.

Discounts on Swimming, Tennis Lessons,

Personal Training discounts

Wagestream App : Get paid on demand !

Job summary

David Lloyd Leisure is seeking a passionate Operations Assistant to support daily club operations, helping members feel safe and enjoy a superb experience every day. You will contribute to a welcoming atmosphere across the club and assist with ongoing service delivery.

In this role you will help with cleaning, opening and closing routines, greeting members, and collaborating with teams to maintain smooth operations. A proactive, caring mindset and teamwork are essential.

Qualifications

• Passion for customer service.
• Team player with strong communication and collaboration skills.
• Ability to work in a fast-paced environment.
• Emergency Response Qualification is desirable.

Responsibilities

• Support cleaning, opening and closing tasks.
• Greet members and ensure a welcoming club environment.
• Assist departments across the club to keep operations smooth.

Skills

Customer service

Team player

Fast-paced environment

Emergency response qualification

Job description

David Lloyd Leisure is seeking a passionate Operations Assistant to support daily club operations, helping members feel safe and enjoy a superb experience every day. You will contribute to a welcoming atmosphere across the club and assist with ongoing service delivery.

In this role you will help with cleaning, opening and closing routines, greeting members, and collaborating with teams to maintain smooth operations. A proactive, caring mindset and teamwork are essential.