Welfare and Administration Officer

Elliott Hudson College; Morley; On-site; GBP 23,000 - 30,000; Full time

Job summary

Elliott Hudson College is seeking a Student Services, Welfare and Administration Officer to support attendance, welfare and student services within its Post-16 team. You will be the first point of contact, promote attendance, support wellbeing and maintain accurate student records to help learners thrive academically and personally.

As part of The GORSE Academies Trust, you will work with safeguarding, SEND and pastoral colleagues to ensure coordinated support and smooth day-to-day operations in

Qualifications

• Experience of working with young people in an educational or similar setting.
• Strong organisational and administrative skills with excellent attention to detail.
• The ability to communicate effectively with students, parents/carers and colleagues.
• A calm, professional approach and the ability to manage competing priorities.

Responsibilities

• Promote excellent attendance and punctuality across the college.
• Monitor attendance, identify concerns and work with students, parents/carers and staff to improve outcomes.
• Provide front-of-house support through the Student Services office.
• Support student welfare, first aid and medical needs.
• Maintain accurate student records and administrative systems.
• Work with safeguarding, SEND and pastoral colleagues to provide coordinated support for students.

Skills

Organisational skills

Attention to detail

Communication skills

Calm under pressure

Tools

Administrative systems

Job description

Do you have a passion for supporting young people to succeed? We are seeking a highly organised, proactive and caring individual to join our Post-16 team as a Student Services, Welfare and Administration Officer. This is a key role at the heart of the college, providing vital support that enables students to thrive both academically and personally. As a visible and trusted presence within Student Services, you will help promote excellent attendance, support student wellbeing and contribute to the smooth day-to-day operation of the college. This is an exciting opportunity to work directly with young people, build positive relationships and make a genuine difference to their educational experience and future aspirations.

About the Role

As a first point of contact for students, you will provide high-quality support across attendance, welfare and student services. Key responsibilities include:

• Promoting excellent attendance and punctuality across the college.
• Monitoring attendance, identifying concerns and working with students, parents/carers and staff to improve outcomes.
• Providing front-of-house support through the Student Services office.
• Supporting student welfare, first aid and medical needs.
• Maintaining accurate student records and administrative systems.
• Working closely with safeguarding, SEND and pastoral colleagues to provide coordinated support for students. Experience of working with young people in an educational or similar setting.
• Strong organisational and administrative skills with excellent attention to detail.
• The ability to communicate effectively with students, parents/carers and colleagues.
• A calm, professional approach and the ability to manage competing priorities.
• A commitment to promoting student wellbeing, attendance and achievement. Elliott Hudson College is an ambitious and high performing 16-19 sixth form college that is committed to raising standards for young people across the Leeds City region. Working as part of The GORSE Academies Trust, Elliott Hudson College has a mission to ensure that its students receive an exceptional education and that they successfully progress to their chosen destination.

Within GORSE, we aspire for every young person to acquire the gift of choice and at Elliott Hudson College we are committed to building a community in which all students and staff can thrive. By adopting an approach where we all try to be, and do, a bit better each day, we build a culture of excellence in which all can flourish.

As a trust, we want to ensure that professionals at every stage in their career have the opportunity to enjoy expert support and training.

Benefits

• Membership of a teacher or local government pension scheme, depending on the role.
• A commitment to continued investment in our professionals, supporting every member of staff throughout their career in the trust.
• Access to an Employee Assistance Programme which provides confidential professional advice and support 24 hours a day, 7 days a week.
• £2k Cycle to work scheme.

Further details about the role