Post-16 Student Services, Welfare and Administration Officer

The GORSE Academies Trust; Leeds; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Pension scheme

Employee Assistance Programme

Cycle to work scheme

Job summary

Elliott Hudson College, part of The GORSE Academies Trust, is seeking a Post-16 Student Services, Welfare and Administration Officer. You will be the first point of contact for students, supporting attendance, welfare and administrative functions to help learners thrive both academically and personally.

The role emphasises high-quality student support, close collaboration with safeguarding and SEND teams, and maintaining accurate records.

Qualifications

• Experience of working with young people in an educational or similar setting.
• Strong organisational and administrative skills with excellent attention to detail.
• Ability to communicate effectively with students, parents/carers and colleagues.
• A calm, professional approach and the ability to manage competing priorities.
• A commitment to promoting student wellbeing, attendance and achievement.

Responsibilities

• Promoting excellent attendance and punctuality across the college.
• Monitoring attendance, identifying concerns and working with students, parents/carers and staff to improve outcomes.
• Providing front-of-house support through the Student Services office.
• Supporting student welfare, first aid and medical needs.
• Maintaining accurate student records and administrative systems.
• Working closely with safeguarding, SEND and pastoral colleagues to provide coordinated support for students.

Skills

Experience with students

Organisational skills

Administrative skills

Effective communication

Calm professional approach

Commitment to wellbeing

Job description

Post-16 Student Services, Welfare and Administration Officer

Start date to be agreed with the successful candidate

Do you have a passion for supporting young people to succeed?

We are seeking a highly organised, proactive and caring individual to join our Post-16 team as a Student Services, Welfare and Administration Officer. This is a key role at the heart of the college, providing vital support that enables students to thrive both academically and personally. As a visible and trusted presence within Student Services, you will help promote excellent attendance, support student wellbeing and contribute to the smooth day-to-day operation of the college.

This is an exciting opportunity to work directly with young people, build positive relationships and make a genuine difference to their educational experience and future aspirations.

About the Role

As a first point of contact for students, you will provide high-quality support across attendance, welfare and student services. Key responsibilities include:

• Promoting excellent attendance and punctuality across the college.
• Monitoring attendance, identifying concerns and working with students, parents/carers and staff to improve outcomes.
• Providing front-of-house support through the Student Services office.
• Supporting student welfare, first aid and medical needs.
• Maintaining accurate student records and administrative systems.
• Working closely with safeguarding, SEND and pastoral colleagues to provide coordinated support for students.

The successful candidate will have:

• Experience of working with young people in an educational or similar setting.
• Strong organisational and administrative skills with excellent attention to detail.
• The ability to communicate effectively with students, parents/carers and colleagues.
• A calm, professional approach and the ability to manage competing priorities.
• A commitment to promoting student wellbeing, attendance and achievement.

What we offer you:

As a trust, we want to ensure that professionals at every stage in their career have the opportunity to enjoy expert support and training. We are pleased to offer a generous benefits package to our team – as we work together to create a rewarding future for all including:

• Membership of a teacher or local government pension scheme, depending on the role.
• A commitment to continued investment in our professionals, supporting every member of staff throughout their career in the trust.
• Access to an Employee Assistance Programme which provides confidential professional advice and support 24 hours a day, 7 days a week.
• £2k Cycle to work scheme.

About us:

Elliott Hudson College is an ambitious and high performing 16-19 sixth form college that is committed to raising standards for young people across the Leeds City region. Working as part of The GORSE Academies Trust, Elliott Hudson College has a mission to ensure that its students receive an exceptional education and that they successfully progress to their chosen destination.

Within GORSE, we aspire for every young person to acquire the gift of choice and at Elliott Hudson College we are committed to building a community in which all students and staff can thrive. By adopting an approach where we all try to be, and do, a bit better each day, we build a culture of excellence in which all can flourish.

We are committed to creating an inclusive and accessible recruitment process, and we welcome applications from people with disabilities as defined by the Equality Act. If you would benefit from any adjustments during the application or interview process, please inform us so we can support you appropriately.

We arecommitted to safeguarding the welfare of children and expect all staff and volunteers to share this commitment. The successful candidate will be subject to full employment checks, including an enhanced DBS disclosure and barring service check. We promote diversity and aim to establish a workforce that reflects the population of Leeds.

Employment is conditional on confirmation of the right to work in the UK – either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

Please note that, as a sponsor licence holder, we only provide sponsorship for teacher vacancies.

Hours: 37 Hours per week, term time only + 1 working week