Welcome Host

Portico; London; On-site; GBP 30,000; Full time

Job summary

An established industry player is seeking a Welcome Host to join their front of house operation at a prestigious business school in central London. This dynamic role involves delivering exceptional 5-star service, assisting with in-house events, and providing a friendly face for students and visitors. With a commitment to diversity and empowerment, this company fosters a culture where hard work is rewarded and personal growth is encouraged. Join a team that values engagement and fun in the workplace, while enjoying excellent benefits and opportunities for development.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour personal helpline

Access to discounts and benefits platform

Training Academy for development

Qualifications

• Proven track record in delivering outstanding service.
• Experience in customer service, corporate, or hospitality environments.

Responsibilities

• Provide information and assistance to students and visitors.
• Manage contractors on site and handle ad-hoc requests.

Skills

5-star customer service

communication skills

event assistance

Job description

Company Description

Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!

Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop, and progress in their careers.

Job Description

We are currently recruiting for a Welcome Host for our front of house operation at one of the most revered business schools in the world.

Based in central London, the Welcome team provides a friendly face and a helping hand for students, employees, and visitors. General duties include providing information, managing contractors on site and keys, redirecting calls through a switchboard, assisting with in-house events, and handling ad-hoc requests.

Shifts: 40 hours per week, 8-hour shifts between 7am-7pm – 5/7 days

Salary: £29,417

Qualifications

Applicants must have a proven track record in delivering outstanding 5-star service within customer service, corporate, or hospitality environments.

We seek candidates who excel in dealing with people and for whom no request is too much.

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme
• 24-hour personal helpline offering counselling & information services
• Access to Choices, our discounts and benefits platform with savings at high street retailers, hotels, cinemas, and more
• Training Academy providing training and development opportunities