Weekend Trainee Optical Assistant

Specsavers; Exeter; On-site; GBP 11,000 - 18,000; Part time

Benefits offered by this job

Staff discounts

Specsavers Perks

Birthday day off

HeadSpace App

WeCare

Pension contribution

Enhanced parental leave

Development opportunities

Job summary

Specsavers in Exeter is seeking a proactive Trainee Optical Assistant to join our store team. You don’t need prior optics experience—just a drive to create an outstanding store environment for customers and colleagues.

You’ll be part of a team that values superb service and patient care, with full training and development opportunities, and a range of employee benefits including discounts and wellbeing support.

Qualifications

• Previous experience in a fast-paced customer service environment.
• A passion for providing excellent customer service.
• Strong teamwork and reliability.
• Confident in using IT systems.
• Excellent communication and listening skills.
• Prepared to step out of your comfort zone and learn with guidance.

Responsibilities

• Welcoming customers into store
• Booking in eye tests
• Pre-screening patients
• Style advice and fitting of frames
• Taking measurements
• Taking phone calls

Skills

Customer service

Teamwork

Reliability

IT systems

Communication skills

Listening skills

Willing to learn

Feedback-oriented

Tools

IT systems

Job description

So, you're a proactive people person, passionate about retail and offering the best customer service? Sounds like you'd be a great fit here. So, if you've ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant in our Exeter store you'll be part of a store that exemplify superb teamworking and customer excellence.

You don't need to have previous Optics experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

What's on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• £8.20 to £12.91 an hour depending on experience
• Part-time (weekend days only)
• Staff discounts
• Specsavers Perks - high street discounts
• Additional day off for your Birthday
• Health and wellbeing scheme: HeadSpace App and WeCare
• Enhanced parental leave
• Pension contribution
• Excellent development and progression opportunities

What we're looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:

• Passion for providing excellent customer service and making customers' lives easier
• Great teamwork
• Reliability
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we'll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Some responsibilities of this role include:

• Welcoming customers into store
• Booking in eye tests
• Pre-screening patients
• Style advice and fitting of frames
• Taking measurements
• Taking phones calls

Find out more

This includes:

• Previous experience in a fast-paced customer service environment