Trainee Optical Assistant

Specsavers; Dunfermline; On-site; GBP 16,000 - 27,000; Full time

Benefits offered by this job

Salary up to £26,852

Full-time 40h

Pension auto-enrolment

Specsavers Perks

WeCare

Headspace

Eyecare discounts

Birthday day off

Family leave

Sick pay

Job summary

Specsavers in Dunfermline invites you to join as a Trainee Optical Assistant. You don’t need previous experience; you’ll help create an outstanding store environment and ensure every patient receives the best care.

This full-time role is 40 hours per week with a weekend rota. We’ll auto-enrol you into the pension, plus Specsavers Perks, WeCare support, Headspace, eyecare/hearcare discounts, birthday day off, enhanced family leave and sick pay.

Qualifications

• Customer service mindset and focus on helping customers.
• Strong teamwork and collaborative approach.
• Good initiative and willingness to try new things.
• Confidence using IT systems relevant to in-store tasks.
• Excellent communication and listening skills.
• Openness to feedback and ongoing development.
• Willingness to learn and grow in optics.

Responsibilities

• Provide outstanding customer service in-store.
• Support the store team with daily operations.
• Be prepared to participate in training and development.
• Contribute to a welcoming environment for customers.

Skills

Customer service

Teamwork

Initiative

IT systems

Communication

Feedback mindset

Willingness to learn

Tools

Retail software

Job description

Specsavers. A household name and a high street staple. And you could be part of the team.

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

Our business

Based in Dunfermline, our store offers all the equipment you need to excel in your role.

Our team

We have a wonderful team of 50 dedicated and professional people in our store ready and waiting for you to meet.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Salary up to £26,852 per annum
• Full-time: 40 hours per week to include a share of weekend working on a rota basis
• We will auto-enrol you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant.These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless)