Trainee Optical Assistant

Specsavers; Sheet; On-site; GBP 25,000 - 29,000; Part time

Benefits offered by this job

Pension Auto-enrolment

Specsavers Perks

WeCare support

Headspace subscription

Eyecare/hearing discounts

Birthday day off

Enhanced family leave

Job summary

Specsavers Petersfield is seeking a proactive Trainee Optical Assistant to join our busy store. You don’t need prior experience—just a commitment to delivering excellent customer care and helping patients receive the best eye and hearing services.

You’ll work with a friendly team, receive comprehensive training, and benefit from pension auto-enrolment, Specsavers Perks, wellbeing support, and family-friendly policies. This is a great entry point into optics with real development opportunities.

Qualifications

• Experience in a fast-paced customer service environment is desirable.
• Willingness to learn about optics and audiology terminology.
• Friendly, proactive approach and good communication skills.

Responsibilities

• Support customers in-store and create a welcoming environment.
• Assist with daily store tasks and patient care activities.
• Take guidance from team and develop skills through training.

Skills

Customer service

Teamwork

Initiative

IT systems

Communication

Feedback & development

Job description

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

Our store

Specsavers Petersfield is a busy, community-focused optical and audiology practice, offering a comprehensive range of eye and hearing care services. The store provides adult and children’s eye tests, OCT 3D eye scans, contact lens services, dry eye care and home eye tests, alongside hearing tests, hearing aid fitting and aftercare, and hearing protection.

Supported by a friendly and experienced team, the practice combines the latest technology with a strong focus on exceptional patient care, teamwork and customer service. It’s a welcoming environment where colleagues can develop their skills while making a real difference to the eyesight and hearing of the local community.

Our team

Our store is home to a fantastic team of dedicated individuals who are eager to meet you.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Up to £12.91 per hour (depending on experience)
• Shifts covering Friday, Saturday and Sunday with some flexibility for the right candidate
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription tothe Headspace app
• Eyecareand hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Find out more

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.