Weekend Supervisor

Billy Bob's Parlour - Myerscough; Lancashire; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Competitive pay

50% team discount

Good work life balance

Flexibility on shifts

Free meals when working

Friendly, family environment

Reward and recognition

Christmas Day and Boxing Day off

Job summary

Billy-Bob’s in Lancashire is hiring a permanent Supervisor to help run a busy American diner. You’ll oversee a section, coach staff, and ensure top-notch guest experiences, with weekend availability required.

After induction, you’ll report to the General Manager and play a key role in maintaining high standards while keeping a friendly, family atmosphere. Competitive salary and benefits are offered.

Qualifications

• Experience in fast-paced hospitality environments.
• Strong people management and coaching ability.
• Excellent communication and problem-solving skills.

Responsibilities

• Lead the team to deliver exceptional customer service.
• Coach and supervise junior staff to meet Billy-Bob’s standards.
• Resolve customer issues quickly and professionally.

Skills

Customer service

Team leadership

Communication

Multitasking

Job description

Do you love the thrill of a fast-paced working environment, but like to have your evenings free for family and fun? Read on….

Billy-Bob’s is hiring, and this is not your average job! Our authentic American diner is looking for a permanent Supervisor to support with the smooth day to day running of our busy store. You will be responsible for overseeing the running a section of the diner, this could be the counter where we craft great tasting shakes, sodas and desserts or the floor delighting our guests with top notch service. Availability to work weekends is a must.

What’s in it for you?

• Competitive pay – we are not stingy with the bucks
• 50% team discount – treat yourself on and off shift, to top notch food
• Good work life balance – sure thing, no split shifts, or evenings
• Need flexibility? No problem we will work with you on this
• Top notch food– free meals when you’re working
• Friendly, family working environment – we’re a welcoming bunch
• Reward and recognition – we pull out all the stops to celebrate when the team or individuals do well
• Time to relax over the festive period – Christmas Day and Boxing off

If you want a fresh challenge, are passionate about creating great customer experiences that make our guests hunger for another visit and you are excited to work for a young and rapidly growing independent business that has lots of opportunities for talented individuals, then we want to hear from you! After an initial induction period, you will report to the General Manager.

Key responsibilities

• Leading the team to ensure exceptional standards of customer service
• Coaching and supervising the junior team ensuring everything is delivered in line with Billy Bob’s exacting standards
• Resolving customer issues and complaints quickly and efficiently

What You’ll have

• Experience of working in a fast-paced environment, delivering exceptional customer service
• A passion for hospitality and exceptional attention to detail
• Excellent people skills – ability to inspire and motivate others
• An impressive ability to multitask

Compensation: Competitive salary