Assistant Manager

Billy Bob's Parlour - Myerscough; Lancashire; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

50% team discount

Good work life balance

Flexibility with shifts

Free meals when working

Friendly, family environment

Reward and recognition

Festive period time off

Job summary

Billy-Bob’s Parlour is hiring a permanent Assistant Manager to help the smooth day-to-day run of our busy branch in Lancashire. You’ll lead a section of the diner, whether at the counter crafting shakes and sodas or on the floor delivering top-notch service.

You’ll report to the General Manager after an induction period and drive exceptional customer experiences, uphold food safety and allergen policies, and train the team to Billy-Bob’s exacting standards.

Qualifications

• Experience of working in a fast-paced environment
• A passion for hospitality and exceptional attention to detail
• Excellent people skills and ability to inspire and motivate others
• Impressive ability to multi-task

Responsibilities

• Leading the team to ensure exceptional standards of customer service
• Dealing effectively with all levels of customer queries and complaints
• Training and supervising the team to meet Billy-Bob’s exacting standards
• Ensuring all food safety, allergen and Health and Safety policies are met

Skills

Fast-paced environment

Hospitality

People skills

Multi-tasking

Job description

Do you love the thrill of a fast-paced working environment, but like to have your evenings free for family and fun? Read on….

Billy-Bob’s is hiring, and this is not your average job! Our authentic American diner is looking for a permanent Assistant Manager to help the smooth day to day run our busy branch. You will be responsible for running a section of the diner, this couldbe the counter where we craft great tasting shakes, sodas and desserts or the floor delighting our guests with top notch service.

What’s in it for you?

• Competitive pay – we are not stingy with the bucks


• 50% team discount – treat yourself on and off shift, to top notch food


• Good work life balance – sure thing, no split shifts, or evenings


• Need flexibility? No problem we will work with you on this


• Top notch food– free meals when you’re working


• Friendly, family working environment – we’re a welcoming bunch


• Reward and recognition – we pull out all the stops to celebrate when the team or individuals do well


• Time to relax over the festive period – Christmas Day and Boxing off

If you want a fresh challenge, are passionate about creating great customer experiences that make our guests hunger for another visit and you are excited to work for a young and rapidly growing independent business that has lots of opportunities for talented individuals then we want to hear from you. After an initial induction period, you will report to the General Manager.

Key responsibilities

• Leading the team to ensure exceptional standards of customer service


• Dealing effectively with all levels of customer queries and complaints


• Training and supervising the team ensuring everything is delivered in line with Billy Bob’s exacting standards


• Ensuring all food safety, Allergen and Health and Safety policies are met

What You’ll have

• Experience of working in a fast-paced environment, delivering exceptional customer service


• A passion for hospitality and exceptional attention to detail


• Excellent people skills – ability to inspire and motivate others


• An impressive ability to multi-task