Shift Lead, Diner – Fast-Paced, Flexible & Perks

Billy Bob's Parlour - Myerscough; Lancashire; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

50% team discount

Free meals on shift

Christmas Day and Boxing Day off

Job summary

Billy-Bob’s in Lancashire, United Kingdom, is hiring a permanent Supervisor to help with the smooth day-to-day running of our busy diner. You will oversee a section of the store, from the counter where we craft shakes and desserts to the floor, ensuring top-notch service.

Availability to work weekends is a must. After an induction period, you will report to the General Manager and lead a small team to deliver friendly hospitality and consistent guest experiences.

Qualifications

• Experience in fast-paced hospitality settings.
• Strong customer service orientation.
• Ability to lead and motivate a team.

Responsibilities

• Leading the team to ensure exceptional standards of customer service.
• Coaching and supervising the junior team ensuring everything is delivered in line with Billy-Bob’s exacting standards.
• Resolving customer issues and complaints quickly and efficiently.

Skills

Customer service

Hospitality

Leadership

Multitasking

Team coaching

Job description

Billy-Bob’s in Lancashire, United Kingdom, is hiring a permanent Supervisor to help with the smooth day-to-day running of our busy diner. You will oversee a section of the store, from the counter where we craft shakes and desserts to the floor, ensuring top-notch service.

Availability to work weekends is a must. After an induction period, you will report to the General Manager and lead a small team to deliver friendly hospitality and consistent guest experiences.