Assistant Manager - Fast-Paced Diner Team Leader

Billy Bob'S Parlour Venue; Cambourne; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

50% team discount

Good work life balance

Flexibility

Free meals on shift

Friendly work environment

Recognition for top performance

Festive time off

Job summary

Billy-Bob’s is seeking a permanent Assistant Manager to help the smooth day to day run of our busy American diner. You will lead a section of the diner, delivering top notch service and great customer experiences.

Reporting to the General Manager, you will be responsible for training staff, handling customer queries, and ensuring all food safety and allergen policies are met in a fast-paced environment. Competitive benefits and flexible working arrangements offered.

Qualifications

• Experience in a fast-paced hospitality setting.
• Strong customer-focused approach.
• Ability to train and supervise staff.

Responsibilities

• Lead a team to deliver exceptional customer service.
• Handle customer inquiries and complaints.
• Train and supervise staff to Billy-Bob’s standards.
• Ensure food safety, allergen and health & safety policies are followed.

Skills

Customer service

Team leadership

Multitasking

Allergen handling

Job description

Billy-Bob’s is seeking a permanent Assistant Manager to help the smooth day to day run of our busy American diner. You will lead a section of the diner, delivering top notch service and great customer experiences.

Reporting to the General Manager, you will be responsible for training staff, handling customer queries, and ensuring all food safety and allergen policies are met in a fast-paced environment. Competitive benefits and flexible working arrangements offered.