Weekend Operations & Customer Support Specialist (Remote)

Journey Recruitment Ltd; Windsor; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

Journey Recruitment Ltd is seeking a Weekend Operations Assistant to support a growing panel of suppliers and handle a high volume of inbound calls from customers, with a focus on delivering outstanding service.

The role is mainly remote with occasional visits to the Windsor, Berkshire office (two to three times a month). Working hours are 37.5 per week, Wed–Sun, 8:00–20:00 with an unpaid lunch break. Salary is £25,500.

Qualifications

• Highly organized and able to work on own initiative.
• Excellent communication skills.
• Ability to problem solve with a common sense approach.
• Attention to detail.
• Open and honest approach at all times.
• Customer focused.

Responsibilities

• Support and provide administrative services to suppliers.
• Manage and resolve a high volume of telephone client calls while delivering excellent service.
• Support the executive assistant in assisting the senior management team.
• Able to work to KPIs.

Skills

Organised

Communication

Problem solving

Attention to detail

Integrity

Customer focus

Job description

Journey Recruitment Ltd is seeking a Weekend Operations Assistant to support a growing panel of suppliers and handle a high volume of inbound calls from customers, with a focus on delivering outstanding service.

The role is mainly remote with occasional visits to the Windsor, Berkshire office (two to three times a month). Working hours are 37.5 per week, Wed–Sun, 8:00–20:00 with an unpaid lunch break. Salary is £25,500.