Weekend Housing Duty Worker — Impactful Youth Support

YMCA Robin Hood Group; Mansfield; On-site; GBP 14,000 - 17,000; Part time

Job summary

YMCA Mansfield is seeking a Housing Duty Worker to support young people aged 16–24 living in our accommodation in Mansfield and Ashfield. This weekend-only, part-time role offers a varied day-to-day, with a welcoming, safety-focused environment.

No previous housing experience is required; we provide training and ongoing support. The role is 23 hours per week (Sat–Sun) on a two-week rolling rota, with a full-time option of 37.5 hours Mon–Fri on a three-week rolling rota at both locations.

Qualifications

• Enjoy working with people from different backgrounds
• Stay calm under pressure
• Are confident dealing with difficult situations
• Can work independently as well as part of a team
• Have good common sense and use your initiative
• Are reliable, honest and trustworthy
• Want to make a real difference in people’s lives
• Previous experience in housing or support work is helpful, but it's not essential.

Responsibilities

• Welcoming residents and visitors
• Answering questions and helping people find the support they need
• Monitoring CCTV and building security
• Issuing keys and dealing with lost keys
• Completing simple administration tasks
• Reporting incidents and keeping records up to date
• Supporting fire safety checks
• Helping maintain a safe, clean and welcoming environment

Skills

Interpersonal skills

Calm under pressure

Conflict management

Independent worker

Initiative

Reliability and trustworthiness

People-focused

Weekend availability

Job description

YMCA Mansfield is seeking a Housing Duty Worker to support young people aged 16–24 living in our accommodation in Mansfield and Ashfield. This weekend-only, part-time role offers a varied day-to-day, with a welcoming, safety-focused environment.

No previous housing experience is required; we provide training and ongoing support. The role is 23 hours per week (Sat–Sun) on a two-week rolling rota, with a full-time option of 37.5 hours Mon–Fri on a three-week rolling rota at both locations.