Weekend Home Entertaining Sales Associate

Fortnum & Mason plc; Greater London; Hybrid; GBP 10,000 - 15,000; Part time

Benefits offered by this job

Discretionary annual bonus up to 5% of

Store and restaurant discounts up to ;

Subsidised staff restaurant

28 days’ holiday + birthday day + 5:1?

Matched pension scheme

Career development opportunities

Annual staff party and gifts after 5 =

Job summary

Fortnum & Mason plc is seeking a passionate Sales Associate for the Home Entertainment team in our store. The role is part-time (15 hours per week) across Saturdays and Sundays, offering expert guidance on tableware, décor, and entertaining solutions, along with an inspiring in-store experience.

You’ll deliver warm, knowledgeable service, drive sales, and maintain brand-aligned visuals while supporting stock and POS operations. A retail background and strong customer focus are essential.

Qualifications

• Previous retail experience.
• Excellent communication and relationship-building skills.
• Strong sales mindset and ability to deliver great customer experiences.
• Ability to thrive in a fast-paced environment with high attention to detail.
• Collaborative, proactive work style.

Responsibilities

• Provide exceptional service by engaging customers and offering expert advice on home entertainment products.
• Drive sales by recommending complementary items and highlighting new-in collections and best-sellers.
• Maintain high standards of visual merchandising and reflect brand guidelines in displays.
• Build product knowledge across tableware, serveware, décor, and gifting.
• Support stock management including deliveries, replenishment, and stockroom organisation.
• Contribute to a positive team environment by communicating effectively with colleagues.
• Use point-of-sale systems accurately to ensure smooth transactions.

Skills

Customer service

Sales mindset

Communication skills

Retail experience

Tools

POS systems

Job description

Fortnum & Mason plc is seeking a passionate Sales Associate for the Home Entertainment team in our store. The role is part-time (15 hours per week) across Saturdays and Sundays, offering expert guidance on tableware, décor, and entertaining solutions, along with an inspiring in-store experience.

You’ll deliver warm, knowledgeable service, drive sales, and maintain brand-aligned visuals while supporting stock and POS operations. A retail background and strong customer focus are essential.