Weekend Garden Centre Assistant

Hillier Nurseries Limited; Horsham; On-site; GBP 11,000 - 18,000; Part time

Benefits offered by this job

Restaurant discount 50%

31 days leave pro rata

Free on-site parking

Employee Assistance Programme

Christmas gifts

Exclusive retail discounts

Free garden entry

Job summary

Hillier Nurseries Limited part-time Garden Centre Assistant wanted for weekend work at our Horsham location. You will help customers, offer plant advice, process transactions and keep the centre tidy and well-stocked. Training is provided and 6 hours guaranteed per week with extra hours during peak periods.

Benefits include restaurant discounts, 31 days leave pro rata, free parking, and employee perks. Must be based in the UK with right to work; not an agency role.

Qualifications

• Weekend availability and flexibility for peak periods.
• Full training provided.
• Based in the UK with right to work.

Responsibilities

• Provide excellent customer service and help customers with queries.
• Give helpful advice on plants and gardening products.
• Maintain health and appearance of plants; water, prune, inspect for pests or disease.
• Replenish, price, rotate and display stock to company standards.
• Process payments accurately and handle cash and card transactions.
• Support stock control, deliveries, wastage and reductions.
• Promote the Hillier Gardening Club to customers.
• Keep the centre and facilities clean, tidy and safe.
• Report health and safety hazards.
• Assist the garden centre restaurant or cafe on occasion.

Skills

Customer service

Cash handling

Plant knowledge

Team player

Job description

• Location: Horsham, West Sussex, United Kingdom

Hillier Garden Centre at Horshamis looking for a friendly and enthusiastic Garden Centre Assistant to join our team at weekends.

Working across the garden centre, you’ll help create a welcoming experience for customers by providing excellent service, offering product advice and helping to keep the centre clean, tidy, well-stocked and ready for trade.

This is a permanent weekend role with guaranteed 6 hours per week. We are looking for candidates who are available to work weekends and can offer additional availability during peak trading periods and seasonal events when extra hours are available.

Hourly rate of pay up to £12.71 per hour. Actual pay will be determined in line with National Minimum Wage and National Living Wage requirements.

What you’ll be doing

• Providing excellent customer service and helping customers with their queries.
• Giving helpful advice on plants, gardening products and other items sold in the garden centre.
• Helping to maintain the health and appearance of plants, including watering, pruning and checking for pests or disease.
• Replenishing, pricing, rotating and displaying stock to company standards.
• Processing payments accurately and handling cash and card transactions.
• Supporting stock control, including deliveries, stock adjustments, wastage and reductions.
• Promoting the Hillier Gardening Club to customers.
• Keeping the garden centre, customer areas and facilities clean, tidy, organised and safe.
• Reporting or dealing with any health and safety hazards.
• Supporting the garden centre restaurant, café or coffee shop on an ad-hoc basis when required by the management team.

What we’re looking for

• A positive, friendly and helpful attitude.
• An interest in plants, gardening or working in a garden centre environment.
• Able to work with energy, pace and a flexible approach.
• A team player who is willing to support different areas of the business when required.
• Able to respond to challenges and demonstrate a can-do approach.
• Previous retail, garden centre or customer service experience is desirable but not essential, as full training will be provided.
• Full training and access to our Online Learning Hub.
• 50% discount on the restaurant menu whilst on shift.
• 31 days' annual leave (pro rata for part-time colleagues).
• Free on-site parking.
• Enhanced Employee Assistance Programme for you and your immediate family.
• Company Christmas gifts (eligibility applies).
• Access to exclusive retail discounts, deals and cashback offers.
• Free solo entry to the Sir Harold Hillier Gardens in Romsey, plus discounts at other gardens nationally.

You will be joining a respected family business with over 160 years of horticultural heritage, working in a friendly and supportive environment where every team member is valued.

We can only consider candidates who are already based in the UK and have the right to work. Hillier is an equal opportunity employer and welcomes applications from all suitably qualified candidates regardless of race, sex, disability, religion or belief, sexual orientation or age.