Weekend Customer Service Assistant - Banbury

We’re Coventry Building Society Group; Banbury; Hybrid; GBP 17,000 - 19,000; Part time

Benefits offered by this job

25 days holiday

Personal pension

Annual Success Share

Parental leave

Wellbeing support

Retail discounts

Service recognition

Job summary

Coventry Building Society Group is seeking a friendly Saturday Customer Service Assistant in Banbury. The role involves handling cash, assisting customers, and supporting a busy branch in a welcoming environment.

You will contribute to a great customer experience while performing admin duties and staying up to date with our services and policies. This part-time position runs 8.45am to 12.30pm every Saturday, with potential overtime during busier periods.

Qualifications

• Experience with handling cash and processing transactions correctly.
• Strong customer service skills with a friendly, helpful approach.
• Good communication skills and ability to engage with diverse customers.
• Able to adapt to a variety of customer needs and tasks on Saturdays.

Responsibilities

• Support a wide range of customers in Banbury branch.
• Provide a great customer experience with care and efficiency.
• Handle cash transactions accurately and securely.
• Take calls and assist with wider Customer Service tasks as needed.
• Assist with admin duties and keep up to date with services and policies.

Skills

Cash handling

Customer service

Communication skills

Flexibility

Job description

Coventry Building Society Group is seeking a friendly Saturday Customer Service Assistant in Banbury. The role involves handling cash, assisting customers, and supporting a busy branch in a welcoming environment.

You will contribute to a great customer experience while performing admin duties and staying up to date with our services and policies. This part-time position runs 8.45am to 12.30pm every Saturday, with potential overtime during busier periods.