Web Instrumentation Analyst (Adobe)

Harnham; Birmingham; On-site; GBP 60,000 - 70,000; Full time

Benefits offered by this job

Ticket and entertainment discounts

Travel and leisure perks

Job summary

Harnham is hiring a Web Instrumentation Analyst to join a business undergoing a full web analytics transformation programme, rebuilding measurement across products, apps and customer journeys.

You will own data layer design, implement Adobe Analytics and Launch, configure tags, and collaborate with product teams while ensuring data quality, governance and insights across web and mobile experiences.

Qualifications

• Strong web instrumentation and tagging experience.
• Adobe Analytics experience (Web SDK, Launch/Tags, Analytics).
• Data layer design and implementation experience.
• Experience with tag management and debugging.
• Experience working in digital product or eCommerce environments.
• Strong stakeholder management and communication skills.
• RudderStack, GA4, OneTrust or other consent platforms, server-side tracking exposure, mobile app analytics, Looker or other reporting tools, Salesforce Marketing Cloud exposure.

Responsibilities

• Own and manage data layer design, implementation, QA, and optimisation.
• Implement and maintain Adobe Analytics, Adobe Launch, and related instrumentation.
• Configure tracking pixels and marketing tags across web properties.
• Debug complex tagging and data collection issues.
• Support attribution and performance reporting.
• Build and support reporting outputs using analytics and BI tools.
• Work closely with stakeholders to understand measurement requirements and business needs.
• Partner with Product and Martech teams to maintain consistent tracking frameworks.
• Support regional compliance requirements and consent management processes.

Job description

I'm hiring a Web Instrumentation Analyst to join a business in the middle of a full web analytics transformation programme, rebuilding its measurement capability across multiple products, apps, and customer journeys.

The company

A global business operating at significant scale, processing millions of customer interactions and transactions across web and mobile experiences.

Following significant investment in analytics and digital transformation, they're modernising how web and app data is captured, governed, and activated across the organisation.

The opportunity

This role sits within a growing analytics and instrumentation function and is one of the key hires supporting a large-scale transformation programme.

Current projects include:

• Full web analytics transformation programme
• Migration from legacy Adobe Analytics setups to the modern Adobe Web SDK
• Improving data quality and tracking consistency
• Establishing governance and best practices
• Laying the foundations for future server-side tracking initiatives

This is a highly visible role with genuine business impact.

What you'll be doing

• Own and manage data layer design, implementation, QA, and optimisation.
• Implement and maintain Adobe Analytics, Adobe Launch, and related instrumentation.
• Configure tracking pixels and marketing tags across web properties.
• Debug complex tagging and data collection issues.

Data Quality & Governance

• Ensure data accuracy across websites and mobile apps.
• Partner with Product and Martech teams to maintain consistent tracking frameworks.
• Support regional compliance requirements and consent management processes.

Analytics & Reporting

• Support attribution and performance reporting.
• Build and support reporting outputs using analytics and BI tools.
• Work closely with stakeholders to understand measurement requirements and business needs.

What they're looking for

• Strong web instrumentation and tagging experience
• Adobe Analytics experience (Web SDK, Launch/Tags, Analytics)
• Data layer design and implementation experience
• Experience with tag management and debugging
• Experience working in digital product or eCommerce environments
• Strong stakeholder management and communication skills
• RudderStack
• GA4
• OneTrust or other consent platforms
• Server-side tracking exposure
• Mobile app analytics
• Looker or other reporting tools
• Salesforce Marketing Cloud exposure
• Rare opportunity to rebuild analytics from the ground up
• Significant investment and executive backing
• Exposure to modern Adobe implementations
• Opportunity to shape future measurement strategy
• Server-side tracking roadmap
• Global team and international projects

Package

• Up to £60,000 base salary (potential flexibility to £70,000)
• 10% annual bonus
• Ticket and entertainment discounts
• Heavily discounted travel and leisure perks

Stage 1

• Virtual interview with Director of Global Analytics

Stage 2

• In-person interview
• Technical exercise (provided in advance)
• Presentation
• Cultural and competency discussion

This role would be particularly relevant for:

• Web Instrumentation Analysts
• Web Analytics Implementation Analysts
• Martech Analysts
• Analytics Implementation Consultants

who want to work on a genuine analytics transformation programme and own measurement across a large-scale digital ecosystem.