Senior Digital Analyst - Implementation

Harnham; Greater London; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Bonus – 10%

Job summary

Harnham is seeking a Senior Digital Analyst in London to own hands-on technical analytics delivery across eight digital products. You will rebuild the data layer and drive migration from legacy Adobe Analytics to the modern Adobe Experience Platform Web SDK, ensuring scalable, reliable tracking.

The role focuses on technical delivery, troubleshooting, and collaboration with Product, Marketing Technology and analytics teams to advance the global analytics capability.

Qualifications

• Hands-on experience implementing Adobe Analytics in complex digital environments.
• Experience with Adobe Launch configurations and tagging.
• Experience leading large-scale digital analytics implementations.

Responsibilities

• Lead large-scale analytics and tagging implementations across multiple products.
• Own data layer design, implementation, testing and QA.
• Implement and maintain Adobe Analytics tracking, Launch configurations and pixels.
• Support migration from legacy tracking to Adobe Experience Platform Web SDK (Alloy.js).
• Troubleshoot issues and improve data accuracy and reliability.

Skills

Adobe Analytics

Adobe Launch

Data Layer Design

Technical Delivery

Leadership

Tools

Alloy.js

Adobe Experience Platform

Job description

London (Hybrid – 3x Days a Week in Office)

Sponsorship – Available

Are you a technically minded Digital Analytics specialist with strong Adobe implementation experience? This is an opportunity to take ownership of a major analytics transformation, modernising tracking infrastructure across multiple digital products for a global live entertainment and ticketing business. With significant investment in its analytics capabilities, the business is looking for someone who can get hands‑on with complex implementations, improve data quality and help shape the future of its global digital analytics function!

The Company

A leading global ticketing and live entertainment platform, working with major venues, promoters and sporting organisations across the UK, Europe and North America. Operating at significant scale, the business combines ticketing technology with rich first‑party customer data, digital marketing and fan engagement. As it continues to invest in its global analytics capabilities, there is a real opportunity to influence how data is collected, governed and used across its digital platforms.

The Role

As the Senior Digital Analyst, you will play a key role in transforming the organisation's digital analytics infrastructure. You'll take ownership of hands‑on technical implementation, helping rebuild the data layer across eight digital products while supporting the migration from legacy Adobe Analytics implementations to the modern Adobe Experience Platform Web SDK. This is a technically focused position where you'll need to be comfortable leading large‑scale implementations, troubleshooting complex tracking issues and working through legacy environments to deliver reliable, scalable solutions.

Key responsibilities include:

• Lead large‑scale digital analytics and tagging implementations across multiple digital products.
• Own data layer design, implementation, testing and quality assurance.
• Implement and maintain Adobe Analytics tracking, Adobe Launch configurations and tracking pixels.
• Support the migration from legacy tracking infrastructure to Adobe Experience Platform Web SDK (Alloy.js).
• Troubleshoot implementation issues and improve the accuracy and reliability of digital data.
• Work closely with Product, Marketing Technology and Analytics teams to deliver robust tracking solutions.
• Establish technical documentation, implementation standards and best practices.
• Support marketing attribution, reporting and the wider analytics transformation programme.
• Contribute to the future roadmap, including potential server‑side tracking and broader data integration.
• Provide technical support to junior team members and help strengthen implementation capability as the global function grows.

Your Skills & Experience

• Strong hands‑on experience implementing Adobe Analytics in a complex digital environment.
• Proven experience with Adobe Launch
• Experience designing and implementing data layers, tags and tracking pixels.
• Experience leading or delivering large‑scale digital analytics implementations.
• Exposure to Adobe Experience Platform Web SDK (Alloy.js), ideally including migration from legacy implementations.
• The ability to take ownership of technical delivery and work confidently with Product, Marketing Technology and commercial stakeholders.
• A detail‑oriented approach, with the ability to navigate complex or outdated tracking environments.

The business is particularly interested in technically strong implementation specialists, although candidates with broader digital analytics experience will also be considered where they have demonstrable hands‑on technical expertise.

The Benefits

• Bonus – 10%