Wealth Support Administrator

Azets; Glasgow; On-site; GBP 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a Wealth Management Administrator to enhance their support team. In this pivotal role, you will provide high-quality support to Financial Planners and Paraplanners, ensuring accurate client records and compliance details. You will engage with product providers, manage client communications, and assist with various administrative tasks. This dynamic position requires strong organizational and IT skills, along with a solid understanding of financial products. Join a forward-thinking company that values detail-oriented professionals ready to thrive in a fast-paced environment.

Qualifications

• Several years’ experience in an Independent Financial Adviser practice.
• Strong understanding of financial products and wealth management processes.

Responsibilities

• Maintain client personal details and compliance information in the back-office system.
• Process new business applications and track them to completion.

Skills

Organisational Skills

Planning Skills

MS Office

MS Teams

Excel

Outlook

Intelligent Office

Financial Products Knowledge

Communication Skills

Problem-Solving Abilities

Education

Diploma in Financial Services

Tools

Intelligent Office

Job description

The opportunity:

We are looking for an experienced Wealth Management Administrator to join our team.

Working as part of the support team, you will need to provide high quality and accurate support to Financial Planner and Paraplanners.

Key accountabilities

Day to day duties:

• Ensure the back-office system is maintained with current client personal details and compliance information
• Liaise with product providers regarding policy details, obtain illustrations for new requests and deal with any existing policy queries
• Prepare letters to clients re new business confirmation, general updates and requesting information.
• Ensure new business applications are processed and tracked to completion, recording details of all transactions on computer records (Intelligent Office) accurately and timeously
• Produce client valuations accurately and timeously, along with the appropriate review letters
• Dealing with alterations to existing plans, including fund switches, changes to withdrawals, changes to death benefits nominations, online instructions for purchases/sales
• Requesting plan information to collate for Paraplanners and Advisers and updating the back office system
• Running task system to ensure work is tracked to completion while following processes and procedures
• Assist in general office administration, scanning and savings documents to record storage
• Collaborate with all internal teams involved in the client journey to ensure tasks related to client accounts and portfolios are completed accurately and promptly
• Dealing with incoming and outgoing mail

Skills & experience

What are we looking for?

• Several years’ experience of working within an Independent Financial Adviser practice
• The desire to reach diploma status with our support (though not essential)
• Strong organisational and planning skills
• Strong IT skills, MS Office, MS Teams, Excel and Outlook
• Experience of Intelligent Office preferable, but not essential
• Proficiency & experience with a variety of providers and investment providers
• Strong understanding of financial products, investment vehicles, and wealth management processes
• Excellent communication and interpersonal skills
• Detail-oriented with strong organisational and problem-solving abilities
• Ability to work effectively in a fast-paced, dynamic environment