Warranty Claims Specialist – Auto & Commercial Vehicles

Auto Skills UK; Ringway; In loco; GBP 30.000 - 35.000; Tempo pieno

Descrizione del lavoro

Auto Skills UK in Manchester is recruiting a proactive Warranty Administrator to join the service admin team. The role is on permanent days, based in Manchester (or Brighouse as per ad), with a salary of £30,000 to £35,000 per annum and a Monday to Friday 8am–5pm schedule, plus 1 in 4 Saturday mornings.

You will handle warranty claim processing, record keeping, and communications with manufacturers, customers and service departments, ensuring compliance with guidelines, efficient parts

Competenze

• Basic product knowledge required (customer and vehicle warranties).
• Proficient computer literacy for data entry and record-keeping.
• Knowledge of ADP Kerridge system preferred; ability to learn quickly.

Mansioni

• Process, submit, and track warranty claims for repairs and parts.
• Maintain detailed records of all warranty claims and payments.
• Liaise with manufacturers, customers and service departments to ensure smooth claims processing.
• Ensure all warranty claims comply with manufacturer guidelines and regulations.
• Investigate and resolve discrepancies or issues related to warranty claims.
• Coordinate procurement and return of warranty parts.
• Assist with invoicing of warranty work and track warranty debt.
• Generate and analyse warranty reports to identify trends and areas for improvement.

Conoscenze

Basic product knowledge

Computer literacy

Strumenti

ADP Kerridge

Descrizione del lavoro

Auto Skills UK in Manchester is recruiting a proactive Warranty Administrator to join the service admin team. The role is on permanent days, based in Manchester (or Brighouse as per ad), with a salary of £30,000 to £35,000 per annum and a Monday to Friday 8am–5pm schedule, plus 1 in 4 Saturday mornings.

You will handle warranty claim processing, record keeping, and communications with manufacturers, customers and service departments, ensuring compliance with guidelines, efficient parts