Warranty Claims Specialist

Allen Motor Group; England; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Holiday allowance

Staff discounts

Life assurance

Mental health support

Refer a friend bonus

Career development

Job summary

Allen Motor Group is seeking a proactive Warranty Administrator to join our team in the UK. You will manage warranty claims from submission through payment, ensuring accuracy, compliance, and timely processing across multiple manufacturers.

You will collaborate with service departments and management, maintain documentation in line with GDPR, and support performance through accurate reporting and reconciliations. Experience in warranty admin is advantageous.

Qualifications

• Strong organisational and administrative skills with excellent attention to detail.
• Ability to manage multiple tasks, prioritise workloads and meet strict deadlines.
• Methodical approach to checking information, maintaining records and resolving discrepancies.
• Good communication skills and the confidence to work with service teams and management.

Responsibilities

• Warranty Claim Management: Prepare, submit, invoice and manage warranty claims across all manufacturers, ensuring accuracy and compliance with submission deadlines.
• Service Team Support: Work closely with service departments to ensure warranty documentation and job cards are completed accurately and submitted promptly.
• Compliance & Documentation: Ensure all warranty activity adheres to manufacturer guidelines, warranty policies and GDPR requirements, maintaining accurate and auditable records.
• Reporting & Reconciliation: Monitor daily reports, investigate returned claims, reconcile manufacturer payments and monthly warranty schedules, and resolve discrepancies.
• Manufacturer Updates & Development: Stay up to date with manufacturer policies, product developments and recall campaigns; attend training as required.

Skills

Organisational skills

Attention to detail

Multi-tasking

Communication

Proactive attitude

GDPR familiarity

Job description

Allen Motor Group is seeking a proactive Warranty Administrator to join our team in the UK. You will manage warranty claims from submission through payment, ensuring accuracy, compliance, and timely processing across multiple manufacturers.

You will collaborate with service departments and management, maintain documentation in line with GDPR, and support performance through accurate reporting and reconciliations. Experience in warranty admin is advantageous.