Warranty Claims & Compliance Administrator

Stratstone Exotics; Milton Keynes; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

33 days holiday (including bank hols)

Birthday day off

Family Leave Policies

Salary sacrifice car

Volunteer day

Long service milestones

Training & career growth

Cycle to work

Discounts

Refer a friend rewards

Job summary

Stratstone Milton Keynes JLR is seeking a Warranty Administrator to join our team. You will deliver industry-leading customer care and manage warranty claims and related processes.

The role requires excellent organisation, strong PC skills and attention to detail, with responsibilities including submitting claims, monitoring warranty reports, and ensuring compliance with manufacturer procedures. Competitive salary and benefits on offer.

Qualifications

• Be highly organised and conscientious, with proven experience within an administration environment.
• Have exceptional PC skills.
• Superb attention to detail and communication skills that inspire trust in colleagues and customers alike.

Responsibilities

• Being involved in every aspect of the warranty and goodwill policy and procedure.
• Accurately submitting claims on a daily and weekly basis
• Monitoring daily and weekly warranty reports
• Suggesting improvements to increase efficiency and service
• Checking invoices and credit notes
• Ensuring full compliance with manufacturer’s warranty claims, processes and procedures.

Skills

Administration experience

Attention to detail

Communication skills

Organisation

PC skills

Tools

Microsoft Office

Job description

Stratstone Milton Keynes JLR is seeking a Warranty Administrator to join our team. You will deliver industry-leading customer care and manage warranty claims and related processes.

The role requires excellent organisation, strong PC skills and attention to detail, with responsibilities including submitting claims, monitoring warranty reports, and ensuring compliance with manufacturer procedures. Competitive salary and benefits on offer.