Warranty Administrator: Claims & Compliance Expert

Stratstone; Bolton; On-site; GBP 30,000 - 39,000; Full time

Benefits offered by this job

Pension

Life Assurance

33 days holiday

Salary Sacrifice scheme

Birthday day off

Volunteer day

Long service rewards

Training and career growth

Cycle to work

Staff discounts

Job summary

Lithia UK is hiring a Warranty Administrator at Stratstone Bolton Audi to uphold exceptional customer care and efficient warranty processing. The role focuses on submitting claims, monitoring reports, and ensuring compliance with manufacturer policies.

You will work in a busy auto retail environment, leveraging strong administration skills, superb attention to detail, and excellent communication to support customers and colleagues.

Qualifications

• Exceptional administration experience.
• Highly organised and conscientious.
• Excellent communication and PC skills.

Responsibilities

• Handle warranty and goodwill policy/procedure end-to-end.
• Submit claims daily and weekly with accuracy.
• Monitor daily/weekly warranty reports and trends.
• Suggest improvements to increase efficiency and service.
• Check invoices and credit notes for accuracy.
• Ensure full compliance with manufacturer warranty processes.

Skills

Administration

Organisation

Attention to detail

Communication skills

PC skills

Tools

Microsoft Office

Job description

Lithia UK is hiring a Warranty Administrator at Stratstone Bolton Audi to uphold exceptional customer care and efficient warranty processing. The role focuses on submitting claims, monitoring reports, and ensuring compliance with manufacturer policies.

You will work in a busy auto retail environment, leveraging strong administration skills, superb attention to detail, and excellent communication to support customers and colleagues.