Warranty Administrator – Flexible Hours

Prima Hatfield Associates; Tunbridge Wells; On-site; GBP 30,000 - 35,000; Full time

Job summary

Prima Hatfield Associates in Tunbridge Wells is recruiting a dedicated Warranty Administrator to join its busy aftersales team. The role focuses on processing warranty claims accurately and efficiently while maintaining documentation and manufacturer requirements.

The successful candidate will have prior warranty administration experience, strong attention to detail, and excellent organisational and communication skills. Both full-time and part-time options available.

Qualifications

• Previous experience in a Warranty Administrator role, ideally within a main dealership.
• A strong understanding of dealership warranty processes and procedures.
• Excellent administrative skills and exceptional attention to detail.
• Strong communication and organisational skills.
• A flexible and proactive approach to work.
• The ability to work effectively as part of a team and follow established procedures.
• A customer-focused mindset and a commitment to maintaining high standards.
• Experience using Kerridge would be an advantage.

Responsibilities

• Process warranty claims accurately and efficiently.
• Work with the aftersales team to submit claims correctly.
• Ensure manufacturer requirements are met and all relevant documentation is maintained.
• Maximise warranty recovery.

Skills

Warranty administration experience

Attention to detail

Communication skills

Organisational skills

Teamwork

Tools

Kerridge

Job description

Prima Hatfield Associates in Tunbridge Wells is recruiting a dedicated Warranty Administrator to join its busy aftersales team. The role focuses on processing warranty claims accurately and efficiently while maintaining documentation and manufacturer requirements.

The successful candidate will have prior warranty administration experience, strong attention to detail, and excellent organisational and communication skills. Both full-time and part-time options available.