Warranty Administrator

Prima Hatfield Associates; Tunbridge Wells; On-site; GBP 30,000 - 35,000; Full time

Job summary

Prima Hatfield Associates in Tunbridge Wells is recruiting a dedicated Warranty Administrator to join its busy aftersales team. The role focuses on processing warranty claims accurately and efficiently while maintaining documentation and manufacturer requirements.

The successful candidate will have prior warranty administration experience, strong attention to detail, and excellent organisational and communication skills. Both full-time and part-time options available.

Qualifications

• Previous experience in a Warranty Administrator role, ideally within a main dealership.
• A strong understanding of dealership warranty processes and procedures.
• Excellent administrative skills and exceptional attention to detail.
• Strong communication and organisational skills.
• A flexible and proactive approach to work.
• The ability to work effectively as part of a team and follow established procedures.
• A customer-focused mindset and a commitment to maintaining high standards.
• Experience using Kerridge would be an advantage.

Responsibilities

• Process warranty claims accurately and efficiently.
• Work with the aftersales team to submit claims correctly.
• Ensure manufacturer requirements are met and all relevant documentation is maintained.
• Maximise warranty recovery.

Skills

Warranty administration experience

Attention to detail

Communication skills

Organisational skills

Teamwork

Tools

Kerridge

Job description

Warranty Administrator

Tunbridge Wells

£30,000-£35,000 Basic Salary

Full-Time or Part-Time Considered

Are you an experienced Warranty Administrator looking for your next career move?

We are working with a successful main dealership in Tunbridge Wells that is looking to recruit an experienced Warranty Administrator to join its established and busy team.

Offering a competitive basic salary of £30,000-£35,000, depending on experience, this is an excellent opportunity for someone who understands dealership warranty processes and takes pride in delivering accurate, efficient administration.

Part-time applicants will also be considered, making this a great opportunity for candidates seeking greater flexibility around their working hours.

The Role

As Warranty Administrator, you will play a key role in ensuring warranty claims are processed accurately and efficiently, helping the dealership maintain high standards and maximise warranty recovery.

You will work closely with the aftersales team to ensure claims are submitted correctly, manufacturer requirements are met and all relevant documentation is maintained.

What We're Looking For

The ideal candidate will have:

• Previous experience in a Warranty Administrator role, ideally within a main dealership.
• A strong understanding of dealership warranty processes and procedures.
• Excellent administrative skills and exceptional attention to detail.
• Strong communication and organisational skills.
• A flexible and proactive approach to work.
• The ability to work effectively as part of a team and follow established procedures.
• A customer-focused mindset and a commitment to maintaining high standards.
• Experience using Kerridge would be an advantage.

Working Hours

• Full-time: Monday to Friday, 8:00 am - 6:00 pm.
• Part-time: Also considered for the right candidate.

Why Apply?

• Competitive basic salary of £30,000-£35,000, depending on experience.
• Opportunity to join an established and successful main dealership.
• A supportive team environment.
• Flexible working options, with part-time applicants welcome.