Warranty Administrator

Drive Motor Retail Limited; Ipswich, Bury St Edmunds; On-site; GBP 30,000 - 33,000; Full time

Job summary

Drive Motor Retail Limited in Ipswich/Bury St Edmunds is seeking an experienced Warranty Administrator to join our Aftersales teams across both sites. This is a dual-site, onsite role handling warranty claims across two busy operations.

Reporting to the Aftersales Managers, you will ensure warranty administration is accurate, timely and commercially focused, with a full UK driving licence and the ability to travel between sites as required.

Qualifications

• Previous motor trade warranty experience is essential.
• Strong understanding of manufacturer warranty processes and claims.
• Able to manage warranty activity across two sites.
• Full UK driving licence.

Responsibilities

• Ensure warranty claims are managed accurately, efficiently and commercially.
• Support Aftersales teams across Ipswich and Bury St Edmunds.
• Report to Aftersales Managers on warranty activity and outcomes.
• Coordinate travel between sites as required.

Skills

Warranty administration

Motor trade experience

Communication skills

Job description

Ipswich & Bury St Edmunds | £30,000–£32,500 OTE | 40 Hours | Monday–Friday

We're looking for an experienced Warranty Administrator. If you know motor trade warranty, let's talk.

This is a dual-site role supporting our Aftersales teams across Ipswich and Bury St Edmunds, with responsibility for warranty administration across both locations.

You’ll report directly to the Aftersales Managers and play an important role in ensuring warranty claims are managed accurately, efficiently and commercially.

What matters

• Previous motor trade warranty experience is essential
• Strong understanding of manufacturer warranty processes and claims
• Accurate and confident with warranty administration
• Able to manage warranty activity across two sites
• Organised, commercially aware and comfortable working to deadlines
• Strong communication with Aftersales teams, manufacturers and internal departments
• Full UK driving licence

The role

This is an onsite Monday–Friday position, working 40 hours per week, with flexibility around start and finish times.

You’ll be based between Ipswich and Bury St Edmunds, depending on the rota. You’ll drive to your closest site, where a company vehicle will be provided for travel between sites when required. Fuel between sites will also be covered.

*** Please note, this is not a company car, it is only available for use between sites ***

There is no home working for this role.

Why Drive?

You’ll have responsibility for warranty administration across two busy Aftersales operations, giving you a genuine opportunity to take ownership of the function and work closely with experienced Aftersales Managers.

We're a growing privately owned automotive group that continues to invest in our people, our dealerships and our future.

If you're an experienced motor trade Warranty Administrator looking for a role with more responsibility and variety, we'd like to hear from you.