Warranty Administrator

Tru Talent; Hounslow; Remote; GBP 28,000 - 30,000; Full time

Job summary

Tru Talent is sourcing an experienced Warranty Administrator for a fully remote role supporting a Heathrow-based dealership. You will handle warranty claims, invoicing and account costing while coordinating with the Service Team to ensure accurate records and timely processing.

The ideal candidate has automotive administration experience, strong organisational skills, and a proactive, professional approach to daily tasks, queries, and documentation.

Qualifications

• Previous automotive administration experience.
• Experience processing warranty claims and warranty invoicing.
• Experience with retail invoicing and account costing.
• Excellent organisational skills and ability to manage multiple priorities.
• Strong attention to detail and commitment to accuracy.
• Confidence using computer systems and administrative software.
• Excellent communication skills and ability to work effectively as part of a team.
• Proactive and professional approach.

Responsibilities

• Processing retail invoicing and account costing accurately and efficiently.
• Managing warranty invoicing and administering warranty claims.
• Supporting the Service Team with a range of daily administrative duties.
• Investigating and resolving invoice queries, ensuring costing information is accurate.
• Maintaining service records and documentation in line with company procedures.
• Liaising with internal departments to support customer requirements and business operations.
• Assisting with the preparation and processing of quotations and service-related documentation.
• Acting as a professional and helpful point of contact for customer and internal enquiries.
• Ensuring all administrative tasks are completed accurately and within required timescales.

Skills

Automotive administration

Warranty claims processing

Warranty invoicing

Account costing

Organisational skills

Attention to detail

Communication skills

Teamwork

Tools

Microsoft Office

ERP systems

Job description

Warranty Administrator

Location: Remote - supporting a commercial vehicle dealership based in Heathrow

Salary: £28,000 - £30,000 per annum DOE

Hours: Monday to Friday, 8:30am - 5:30pm (42.5 hours per week)

Job Type: Full Time | Permanent

About the Role

Tru Talent is delighted to be working with a well-established automotive client who is looking for an experienced and organised Warranty Administrator to join their team in a fully remote capacity.

This is an excellent opportunity for someone with previous automotive administration experience who enjoys working with figures, maintaining accurate records and ensuring warranty and invoicing processes run smoothly.

Working closely with the Service Team, you will play an important role in supporting the day-to-day administration of the business, ensuring all warranty claims, invoices and account costings are processed accurately and efficiently.

A day in the life of a Warranty Administrator:

• Processing retail invoicing and account costing accurately and efficiently.
• Managing warranty invoicing and administering warranty claims.
• Supporting the Service Team with a range of daily administrative duties.
• Investigating and resolving invoice queries, ensuring costing information is accurate.
• Maintaining service records and documentation in line with company procedures.
• Liaising with internal departments to support customer requirements and business operations.
• Assisting with the preparation and processing of quotations and service-related documentation.
• Acting as a professional and helpful point of contact for customer and internal enquiries.
• Ensuring all administrative tasks are completed accurately and within required timescales.

Skills needed for the Warranty Administrator role:

• Previous administration experience within the automotive industry.
• Experience processing warranty claims and warranty invoicing.
• Experience with retail invoicing and account costing.
• Excellent organisational skills and the ability to manage multiple priorities.
• Strong attention to detail and a commitment to accuracy.
• Confidence using computer systems and administrative software.
• Excellent communication skills and the ability to work effectively as part of a team.
• A proactive and professional approach to your work.

If you're an experienced Warranty Administrator with a background in automotive administration, warranty claims and invoicing, and you're looking for a fully remote opportunity, we'd love to hear from you!