Warehouse Team Leader — Pharmacy Inventory & Team Excellence

UPS; Birmingham; On-site; GBP 28,000 - 40,000; Full time

Job summary

UPS is seeking a Warehouse Team Leader in Birmingham to oversee daily warehouse stock operations and lead the procurement team. You will train, supervise and develop staff, manage stock levels and ensure accurate entry into the WMS, while maintaining strict hygiene and compliance with GDP.

The role requires strong communication, organisational and problem-solving skills, with a focus on safe, efficient and compliant distribution for customers and patients. Permanent, daytime hours apply.

Qualifications

• Excellent communication and interpersonal skills required.
• Organisational and time management abilities essential.
• Strong customer service mindset and team leadership capabilities.
• Experience with inventory management systems and WMS preferred.

Responsibilities

• Effectively manage day‑to‑day operations of the warehouse stock team to meet demand and workload.
• Induct, train, develop and nurture the team within the stock procurement function with appraisals and performance reviews.
• Manage procurement of stock in line with customer and Pharmacy patient requirements and contracts.
• Monitor inventory levels to ensure stock available for outbound shipments.
• Accurate inbound stock entry into WMS and checking inbound deliveries for discrepancies.
• Ensure stock is loaded correctly and rotation is maintained to minimize risk.
• Maintain accurate and up‑to‑date inventory records.
• Stock analysis when required and support client communications.
• Support continuous improvement through staff training.
• Coordinate stock take and cycle counting to meet service levels.
• Process returns including quarantined, damaged and batch recalls.
• Maintain high hygiene according to good distribution practice.

Skills

Excellent communication

Interpersonal skills

Organisational skills

Time management

Team player

Customer service

Inventory management systems

Team leadership

Relationship building

Training skills

Tools

WMS systems

Polar Track

Sage 200c

Excel

Word

PowerPoint

Internet/Intranet

Job description

UPS is seeking a Warehouse Team Leader in Birmingham to oversee daily warehouse stock operations and lead the procurement team. You will train, supervise and develop staff, manage stock levels and ensure accurate entry into the WMS, while maintaining strict hygiene and compliance with GDP.

The role requires strong communication, organisational and problem-solving skills, with a focus on safe, efficient and compliant distribution for customers and patients. Permanent, daytime hours apply.