Warehouse Team Leader

UPS; Birmingham; On-site; GBP 28,000 - 40,000; Full time

Job summary

UPS is seeking a Warehouse Team Leader in Birmingham to oversee daily warehouse stock operations and lead the procurement team. You will train, supervise and develop staff, manage stock levels and ensure accurate entry into the WMS, while maintaining strict hygiene and compliance with GDP.

The role requires strong communication, organisational and problem-solving skills, with a focus on safe, efficient and compliant distribution for customers and patients. Permanent, daytime hours apply.

Qualifications

• Excellent communication and interpersonal skills required.
• Organisational and time management abilities essential.
• Strong customer service mindset and team leadership capabilities.
• Experience with inventory management systems and WMS preferred.

Responsibilities

• Effectively manage day‑to‑day operations of the warehouse stock team to meet demand and workload.
• Induct, train, develop and nurture the team within the stock procurement function with appraisals and performance reviews.
• Manage procurement of stock in line with customer and Pharmacy patient requirements and contracts.
• Monitor inventory levels to ensure stock available for outbound shipments.
• Accurate inbound stock entry into WMS and checking inbound deliveries for discrepancies.
• Ensure stock is loaded correctly and rotation is maintained to minimize risk.
• Maintain accurate and up‑to‑date inventory records.
• Stock analysis when required and support client communications.
• Support continuous improvement through staff training.
• Coordinate stock take and cycle counting to meet service levels.
• Process returns including quarantined, damaged and batch recalls.
• Maintain high hygiene according to good distribution practice.

Skills

Excellent communication

Interpersonal skills

Organisational skills

Time management

Team player

Customer service

Inventory management systems

Team leadership

Relationship building

Training skills

Tools

WMS systems

Polar Track

Sage 200c

Excel

Word

PowerPoint

Internet/Intranet

Job description

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Job Description

Job Title: Warehouse Team Leader
Job Location: Polar Speed Distribution Ltd, Nobel Way, Birmingham, B6
Monday to Friday
Working hours between 0800-1700

Job Purpose & Responsibilities

• Effectively manage the day-to-day operations of the warehouse stock team to meet demand and overall workload.
• Induct, train, develop and nurture the team within the stock procurement function, continually focusing on the professional development of the team by way of appraisals and performance reviews and discussions.
• Manage procurement of stock in line with customer and Pharmacy patient requirements, ensuring all procurement is in line with agreements and contracts.
• Monitor and manage all stock levels, ensuring required stock is available for outbound shipments.
• Accurate and efficient entry of inbound stock into WMS.
• Ensuring accurate and efficient checking of inbound deliveries, ensuring that any discrepancies are immediately reported to the supplier.
• Ensuring all stock is correctly loaded, and stock rotation is maintained to minimize risk.
• Ensure inventory records are accurate and up to date.
• Stock analysis when required.
• Manage day to day client communications.
• Support continuous improvement through staff training.
• Manage and coordinate stock take and cycle counting activities to ensure the required level of service is provided to the customers.
• Processing of returns, including quarantined, damaged and batch recalls.
• Ensure the highest level of hygiene is maintained throughout the warehouse in accordance with good distribution practice.

Specialized Knowledge And Requirements

• Good working knowledge of the organisation and business area.
• Good working knowledge of IT packages: WMS systems, Word, Excel, Power Point, Internet/Intranet, Polar Track and Sage 200c.
• Good working knowledge of good distribution practice, and general Pharmaceutical Council.
• Excellent communication and Interpersonal skills.
• Excellent organisational skills with the ability to prioritize and delegate.
• Good training skills with the ability to motivate and develop others.
• Build effective working relationships with customers, colleagues, and other departments.
• Strong and effective in the areas of verbal and interpersonal communications, and time management.
• Embraces excellent customer service.
• Team player mentality as well as a decision maker.
• God working knowledge of inventory management systems.

Employee Type

Permanent

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