Warehouse Team Lead – Lead Ops & Coach Team, Great Benefits

DFDS; Kettering; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Life assurance cover

Contributory pension scheme

Holiday Purchase Scheme

Free ferry travel for up to 4 guests

Employee assistance programme

Retail discounts

Cashback on health care

Wellbeing platform

Mental health support webinars

Job summary

DFDS in Kettering is seeking a Warehouse Team Leader to supervise and coordinate warehouse operations, ensuring timely, accurate order fulfilment. You will lead a team across inbound and outbound activities, utilise the WMS, and drive performance and improvements in a multi-client environment.

The role emphasizes coaching, performance management and close collaboration with customer service and management to maintain high standards and meet KPIs.

Qualifications

• Experience in a warehouse leadership or supervisory role.
• Strong planning and organisational skills.
• Ability to motivate and guide a team while maintaining high standards.

Responsibilities

• Lead the team to ensure all orders are picked, checked, packed and dispatched within agreed timelines.
• Manage inbound and outbound goods using the WMS, ensuring accuracy and compliance with SLAs.
• Supervise team performance, allocate tasks and ensure work is completed to required standards.
• Act as the link between warehouse teams, customer service and management to resolve issues.
• Support staff development through coaching, training and performance reviews.
• Oversee stock management processes including put-away, cycle counts and inventory accuracy.
• Ensure compliance with health and safety, equipment checks and warehouse procedures.

Skills

Team leadership

Planning & organisation

Communication

Performance management

Tools

WMS

Job description

DFDS in Kettering is seeking a Warehouse Team Leader to supervise and coordinate warehouse operations, ensuring timely, accurate order fulfilment. You will lead a team across inbound and outbound activities, utilise the WMS, and drive performance and improvements in a multi-client environment.

The role emphasizes coaching, performance management and close collaboration with customer service and management to maintain high standards and meet KPIs.