Inbound Team Lead - Warehouse Operations

JD.com Inc.; England; On-site; GBP 32,000 - 52,000; Full time

Job summary

JD Logistics in the United Kingdom is seeking a proactive Inbound Team Leader to supervise the inbound flow within a fast-paced warehouse. You will allocate tasks, coach staff and ensure safety and quality across unloading, receiving and putaway processes.

The role requires hands-on experience with WMS, stock control and MHE equipment, excellent communication, and the ability to drive continuous improvements in throughput and accuracy while maintaining Health & Safety standards.

Qualifications

• Experience leading warehouse employees and managing attendance and performance.
• Experience with inbound receiving and putaway operations.
• Strong knowledge of WMS and stock accuracy.
• Proficiency with Microsoft Office and handheld scanners.

Responsibilities

• Supervise and lead the Inbound team, including task allocation, training and coaching.
• Plan and monitor daily inbound activities such as unloading, receiving, pre-sorting and putaway.
• Manage labour allocation to ensure safe and efficient processing.
• Ensure goods are received into the WMS within timelines and quality standards.
• Oversee pre-sorting, putaway progress and productivity, adjusting priorities.
• Investigate inbound exceptions and resolve stock discrepancies.
• Collaborate with Inventory, Outbound and other teams to resolve issues.
• Monitor Inbound KPIs and complete shift handovers.
• Support continuous improvement to inbound flow and space utilisation.

Skills

Team leadership

WMS knowledge

Communication skills

Problem solving

Health and safety

Tools

Reach Truck licence

MHE licences

Microsoft Office

Handheld scanners

Job description

JD Logistics in the United Kingdom is seeking a proactive Inbound Team Leader to supervise the inbound flow within a fast-paced warehouse. You will allocate tasks, coach staff and ensure safety and quality across unloading, receiving and putaway processes.

The role requires hands-on experience with WMS, stock control and MHE equipment, excellent communication, and the ability to drive continuous improvements in throughput and accuracy while maintaining Health & Safety standards.