Warehouse Team Leader

DFDS; Kettering; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Life assurance cover

Contributory pension scheme

Holiday Purchase Scheme

Free ferry travel for up to 4 guests

Employee assistance programme

Retail discounts

Cashback on health care

Wellbeing platform

Mental health support webinars

Job summary

DFDS in Kettering is seeking a Warehouse Team Leader to supervise and coordinate warehouse operations, ensuring timely, accurate order fulfilment. You will lead a team across inbound and outbound activities, utilise the WMS, and drive performance and improvements in a multi-client environment.

The role emphasizes coaching, performance management and close collaboration with customer service and management to maintain high standards and meet KPIs.

Qualifications

• Experience in a warehouse leadership or supervisory role.
• Strong planning and organisational skills.
• Ability to motivate and guide a team while maintaining high standards.

Responsibilities

• Lead the team to ensure all orders are picked, checked, packed and dispatched within agreed timelines.
• Manage inbound and outbound goods using the WMS, ensuring accuracy and compliance with SLAs.
• Supervise team performance, allocate tasks and ensure work is completed to required standards.
• Act as the link between warehouse teams, customer service and management to resolve issues.
• Support staff development through coaching, training and performance reviews.
• Oversee stock management processes including put-away, cycle counts and inventory accuracy.
• Ensure compliance with health and safety, equipment checks and warehouse procedures.

Skills

Team leadership

Planning & organisation

Communication

Performance management

Tools

WMS

Job description

Do you enjoy leading teams and keeping warehouse operations running efficiently and on time? Are you organised, people‑focused, and confident managing performance in a fast‑paced environment? If so, you could be the newest addition to our team as a Warehouse Team Leader in Kettering.

Be part of the movement - and play your part.

About the role

Shifts Available:

• Sunday to Thursday (22:00 - 06:00)


• Monday to Friday (14:00 - 22:00)

Reporting to the Warehouse Supervisor, you’ll lead a team to ensure all inbound and outbound warehouse activities are completed efficiently, accurately, and in line with customer agreements and KPIs. You’ll play a key role in coordinating daily operations, managing performance, and supporting a multi‑client warehouse environment.

You will be responsible for:

• Leading the team to ensure all orders are picked, checked, packed, and dispatched within agreed timelines


• Managing inbound and outbound goods using the WMS, ensuring accuracy and compliance with SLAs


• Supervising team performance, allocating tasks, and ensuring work is completed to required standards


• Acting as the link between warehouse teams, customer service, and management to resolve issues


• Supporting staff development through coaching, training, and performance reviews


• Overseeing stock management processes including put‑away, cycle counts, and inventory accuracy


• Ensuring compliance with health & safety, equipment checks, and warehouse procedures

About you

You’ll have experience in a warehouse leadership or supervisory role, with strong planning and organisational skills. You’ll be confident leading teams, setting expectations, and maintaining high standards of performance and quality. You’ll thrive in this role if you’re proactive, resilient, and able to stay calm under pressure. A strong communicator, you’ll know how to motivate and guide a team while maintaining a respectful and professional approach. You’ll be results‑driven, organised, and committed to continuous improvement, with the ability to manage priorities in a fast‑paced environment. This role suits someone who enjoys being part of a professional but personable team, where collaboration, respect, and performance go hand in hand.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all.

Working at DFDS

Join the movement and grow with us.

Now about what we can give you.

You’ll be able to access some fantastic benefits such as:

• Life assurance cover


• Contributory company pension scheme


• Holiday Purchase Scheme


• Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips


• Full employee assistance programme including: Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.


• Huge range of retail discounts from high street and online retailers


• Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.


• Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs.


• Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.