Warehouse Supervisor

RKW Limited; Stoke-on-Trent; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Annual leave 33 days

On-site parking

Complimentary drinks

Staff discount

Refer a Friend

Training & development

Eye care allowance

Exclusive discounts

Long service rewards

Annual bonus

Job summary

RKW Ltd in Stoke-on-Trent is seeking a Warehouse Supervisor to coordinate daily warehouse activities at our Stone Distribution Centre, focusing on the Post department. The role operates on a rotating 6:00-14:30 / 14:00-22:00 pattern across a 3-week cycle, with weekend cover as required (one in three weekends).

You will lead a team, monitor performance, productivity, and health & safety, and drive efficiency to meet service levels.

Responsibilities

• Supervise day-to-day warehouse operations
• Lead, motivate, and manage a team to achieve performance targets
• Monitor KPIs and drive efficiency and continuous improvement
• Ensure operational targets and service levels are consistently met
• Manage stock, equipment, and consumables
• Oversee attendance, timekeeping, and absence management
• Promote and maintain high standards of health and safety

Job description

RKW Ltd is now hiring for a Warehouse Supervisor to join the team at our Stone Distribution Centre, focusing primarily on the Post department.

This role will operate on a 6:00-14:30 / 14:00-22:00 rotating shift pattern, on a 3-week cycle, working 6 am to 6pm on weekends as per shifts rota (one in three weekends).

RKW is Europe's leading distributor and manufacturer of small domestic appliances and housewares products. Part of the Sutton Venture Group, RKW was established in 1989 and has grown from strength to strength. We have ambitious growth plans and are looking for a motivated and driven individual to support our continued success and help deliver our future vision.

Anyone adopting this shift pattern 1,725 hrs per annum will be the hours worked, therefore, to ensure 1950 hours are as standard, we will require 225 hours to be made up throughout the year covering annual leave and help where needed.

As a Warehouse Supervisor, you will work collaboratively with the Warehouse Management team and be responsible for coordinating daily warehouse activities, leading a team of operatives, and ensuring the safe, efficient, and timely completion of operational tasks.

You will play a key role in maintaining high standards across performance, productivity, and health & safety.

Key Responsibilities:

• Ensure all processes are followed in line with company procedures and standards
• Supervise and coordinate day-to-day warehouse operations
• Lead, motivate, and manage a team to achieve performance targets
• Monitor KPIs and drive efficiency and continuous improvement
• Ensure operational targets and service levels are consistently met
• Support the resolution of operational issues and customer-related queries
• Maintain control of stock, equipment, and consumables
• Manage staff training and development to ensure flexibility and coverage
• Oversee attendance, timekeeping, and absence management
• Promote and maintain high standards of health and safety
• Analyse performance data and identify areas for improvement
• Support other areas of the warehouse operation as required

In addition to the above, you may be required to carry out other reasonable duties to support the smooth and efficient running of the warehouse and logistics operation.

This role operates on a structured shift pattern to promote consistency, teamwork, and routine. Flexibility with working hours and holidays is essential, including providing cover for colleagues when required.

Company Benefits:

• 33 days’ annual leave (pro rata where applicable =2026 31 days)
• Free on-site parking
• Complimentary drinks
• Staff discount on products
• Employee Assistance Programme
• Refer a Friend scheme
• Training and development opportunities
• Eye care allowance
• Access to exclusive discounts (cinema, holidays, dining, and more)
• Long service rewards
• Annual bonus scheme based on company and individual performance

Come and join us to celebrate 35 years of business –

If you feel you have the right background and experience to carry out this busy role, we look forward to hearing from you,