Warehouse Operative - Warner Bros. Studio Tour London, the Making of Harry Potter (WBSTL)

Warner Bros. Entertainment; Colney Street; On-site; GBP 10,000 - 40,000; Full time

Job summary

A major entertainment company in Colney Street is seeking a Warehouse Operative to support warehousing and fulfilment for their merchandise. The role involves lifting boxes, order management, and maintaining stock levels. Candidates should be effective communicators and able to work well in a team. This position offers a competitive rate plus benefits including holiday and potential healthcare options.

Benefits

£12.60 p/h + £3.50 location allowance

25 days holiday (pro-rata)

GymPass

Discount towards tour tickets

Free tickets for selected days

Qualifications

• Able to work at heights of up to 10m, with yearly safety training.
• Physically demanding role requiring lifting, carrying, and moving boxes.
• Ability to prioritize work and use own initiative.

Responsibilities

• Receive, check, and accept deliveries to the warehouse.
• Maintain paperwork as orders are dispatched to stores and customers.
• Ensure stock is replenished according to company guidelines.
• Order picking for stores and individual customer orders.
• Packing orders for the online store with attention to detail.
• Provide feedback on order issues to management.

Skills

Effective, confident communicator

Commercial acumen

IT skills

Ability to lift and carry boxes

Teamwork

Flexibility

Job description

Overview

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role

As a Warehouse Operative you will support with warehousing, order management, fulfilment and packing activities for all retail functions of The Warner Bros. Studio Tour. Our warehouse is dedicated to distributing merchandise for our Studio Tour at Leavesden, Platform 9¾ stores and ecommerce operation at our online Harry Potter Shop (www.harrypottershop.co.uk), ensuring high level customer service for witches, wizards and muggles alike!

What’s in it for you?

• £12.60 p/h + £3.50 location allowance
• Opportunity for full FTL certification
• 25 days holiday (pro-rata)
• GymPass
• Exclusive access to our Screeners App, with our exciting Warner Bros. and HBO content
• Discount towards tickets within the tour
• Free tickets for our nearest and dearest, on selected days (up to 8 tickets)
• Option to join our pension and private healthcare schemes

Your Role Accountabilities

• Receive, check, and accept deliveries to our warehouse, helping to keep records of incoming orders.
• Maintain relevant paperwork as orders are dispatched to stores and customers.
• Ensure stock is put away and replenished in accordance with company guidelines. This could include using machinery to put orders away (at height).
• Order picking for each of our businesses. This could include picking orders for stores, or individual customer orders for our ecommerce business.
• Packing orders for our online store. This includes making sure the correct products have been selected and sent, adding personalization (where needed), and wrapping purchases to a high standard.
• Feeding back any issues with orders or stock levels to colleagues and our Management Team, to make sure a quality service is provided to our customers.
• Keeping our warehouse clean, tidy, and organized, and shrinkage to a minimum level.
• Checking machinery and vehicles and reporting any defects or issues as soon as possible.
• Delivering stock to our London, Leavesden and Heathrow sites.

Qualifications & Experience

• Able to work at heights of up to 10m, (yearly safety training will include needing to abseil from that height).
• This role is physically demanding and requires that you be able to lift, carry and move boxes.
• Effective, confident communicator.
• Commercial acumen, e.g. understanding of peak seasons.
• Works as part of a team with a flexible approach.
• Able to prioritise work and use own initiative.
• IT skills.

Working Pattern

• 40-hour working week, in a shift pattern from Monday to Sunday, with varying start and finish times.
• You will be required to work 1 in every 4 weekends, however this is subject to change during peak times.
• No night work required.

Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.

How We Get Things Done

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.