Warehouse Operations & Booking Coordinator

Interaction Recruitment PLC; Desborough; On-site; GBP 16,000 - 23,000; Full time

Job summary

Interaction Recruitment PLC is seeking an Operations Support in Desborough to act as the central contact for hauliers and customers, coordinating bookings and keeping customers informed of activity.

You will report operational activity, assist with reporting to the Contract and Haulier Co-ordinator, and provide cover during peak periods. The role requires strong communication, organisational skills, and proficiency with Microsoft Office.

Qualifications

• Strong communication, both written and verbal.
• Good organisational and planning skills.
• Able to work independently and as part of a team.
• Adaptable to peak periods and a busy warehouse environment.
• Proficient in Excel, Outlook and Word.

Responsibilities

• Send customer reports at defined intervals.
• Respond in real time to issues with customers and hauliers.
• Ensure bookings follow haulier processes.
• Check WMS for process adherence.
• Provide holiday/sickness cover and general ops support.
• Deliver excellent customer service and care.
• Liaise with hauliers as required.
• Create and update spreadsheets and systems regularly.
• Handle issues from customer and haulier queries.

Skills

Communication skills

Organisational abilities

Ability to work under pressure

Attention to detail

Can-do attitude

Microsoft Office (Outlook, Excel, Word

Tools

Autostore WMS

Job description

Interaction Recruitment PLC is seeking an Operations Support in Desborough to act as the central contact for hauliers and customers, coordinating bookings and keeping customers informed of activity.

You will report operational activity, assist with reporting to the Contract and Haulier Co-ordinator, and provide cover during peak periods. The role requires strong communication, organisational skills, and proficiency with Microsoft Office.