Warehouse First Line Manager

Iron Mountain; Rugby; On-site; GBP 32,000 - 48,000; Full time

Benefits offered by this job

Generous paid time off

Flexible work options

Healthcare plans

Retirement plans

Continuous learning

Job summary

Iron Mountain is seeking a quality-focused First Line Manager to oversee inbound processes at the Rugby 5 facility. You will direct a dedicated operational team, ensure meticulous care, and uphold high handling standards for a luxury e-commerce account.

You will lead daily operations, champion safety, and coordinate with outbound and inventory teams to deliver accurate, secure receiving and stock integrity in a modern warehouse environment.

Qualifications

• Several years of warehouse supervisory or first-line management experience in a fast-moving logistics, retail distribution, or e-commerce facility.
• Strong knowledge of core warehouse operations and inventory control.
• Experience coaching team members and managing agency staffing.
• Valid driver’s licence and transport to Rugby 5 site.

Responsibilities

• Lead daily team operations: direct shift allocations, morning huddles, and mentorship of approx. 10 operatives and agency personnel.
• Oversee inbound receiving: supervise intake from unloading to putaway, safeguard high‑value merchandise.
• Maintain quality and care targets: ensure stock protection and presentation standards over packing speed.
• Uphold safety compliance: conduct site inspections, maintain clean staging areas, address hazards.
• Coordinate cross-functional handovers with outbound, inventory, and shift management.

Skills

Warehouse supervisory experience

Team leadership

Inventory control

WMS knowledge

Coaching team members

Agency staffing management

Manual handling standards

Valid driver’s licence

Tools

Warehouse Management Systems (WMS)

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let’s start the conversation.

Iron Mountain is seeking a quality-focused First Line Manager to join our Warehousing & Logistics team. Step into a frontline leadership role where operational precision meets true craftsmanship. Overseeing inbound processes at our modern Rugby 5 facility, you will champion meticulous care and high handling standards for an exclusive luxury e-commerce account. Leading a dedicated operational team in a state-of-the-art environment, you will turn day-to-day warehouse receiving into an essential standard of customer trust and product integrity.

What You’ll Do (Responsibilities)

In this role, you will:

• Lead daily team operations: Direct shift allocations, conduct morning huddles, and mentor approximately 10 operatives and agency personnel to foster a supportive, high-performing environment.
• Oversee inbound receiving: Supervise all intake workflows from initial vehicle unloading through to accurate system putaway, safeguarding high-value merchandise against handling damage.
• Maintain quality and care targets: Drive process consistency and inventory accuracy across the dock, prioritizing rigorous stock protection and meticulous presentation standards over rushed packing speeds.
• Uphold safety compliance: Champion continuous warehouse health and safety by conducting routine site inspections, maintaining clean staging areas, and addressing operational hazards promptly.
• Coordinate cross-functional handovers: Partner closely with outbound supervisors, inventory teams, and shift management to ensure balanced workflow execution and seamless daily transitions.

What You’ll Bring (Skills & Qualifications)

The ideal candidate will have:

• Several years of warehouse supervisory, team leader, or first-line management experience within a fast-moving logistics, retail distribution, or e-commerce facility.
• Strong knowledge of core warehouse operations, inventory control, and digital Warehouse Management Systems (WMS).
• Proven capability in coaching team members, managing agency staffing flexes, and enforcing rigorous manual handling standards.
• A valid driver’s licence and access to personal transport to commute reliably to the Rugby 5 site.

What We Offer (Benefits)

• Modern facility location at Rugby 5, Rugby.
• Generous paid time off and holiday allowance.
• Flexible work options/alternative work options to support work–life balance.
• Comprehensive health, wellness, and retirement plans.
• Opportunities for continuous learning and professional growth within a major logistics network.

Category: Operations Group